1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The view, the size of the room, the location of the hotel and how close it was to the MTR as well as the minivans / buses.
Negative section of review
Our bathroom exhaust fan was not working and it was not worth changing rooms after we had already unpacked, this meant the whole bathroom was extremely wet. Our room phone wasnt working either and when we had notified staff, we were advised that this would be changed but this didnt occur; we didnt bother asking again.
Positive section of review
The staff arranged for us to change rooms due to noise which was very much appreciated. Location is really good!
Negative section of review
The hotel does not provide drinking water for free, the rooms are super small and pricey. Issue with flushing the toilet.
Positive section of review
Room was great size, good amenities, including Water (supplied) and great shower.
Negative section of review
Not enough control of air conditioning / climate. Found it hard to adjust.
Positive section of review
Location and staff both excellent and good value for money
Positive section of review
The housekeeping staff are very polite and helpful!
Negative section of review
I will expect a light signal above the lifts to allow passengers to know which lift is about to arrive. The washroom needs renovation. Some floor tiles got watermarks on them and I guess there may be an overflow with from the sink or shower.
Positive section of review
Friendliness of the hotel staff.
Negative section of review
Nil
Positive section of review
Staff very helpful
Negative section of review
The spa was pricey When they say the breakfast finishes at 10 - they mean it!
Positive section of review
wifi private room
Negative section of review
elevator takes forever
Positive section of review
Great location
Negative section of review
It has obviously been well used and looks like it
Positive section of review
Clean
Negative section of review
Too many mirrors