1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Best Location. you can even walk to Mongkok, TST & Yau Ma Tei daily, good exercise, Not too far!. The Front Desk Manager Eddie was Excellent in resolving Matters when we raised we had an issue during our Long Stay!
Negative section of review
I regret I didnt choose a bigger room, the room I had was small but it still turned out ok! There was 1 day, they forgot to do Housekeeping But the Staff came almost immediate & Magically Cleaned up! It was so Efficient & FAST!
Positive section of review
I like the checking in experience. Your check in staff Nicole is hospitable and highly efficient thereby making me feel welcome in the checking in process.
Negative section of review
I don’t like where the hotel keeps the knife, fork and spoon. I need to call operator i to find out where is the knife as I need it to cut the fruits.
Positive section of review
It was an excellent location, a few minutes from the subway station and the area was surrounded by food, bars and convenience stores.
Negative section of review
It was not possible to open a window and we couldn't get the air conditioning to be less or a warmer temperature.
Positive section of review
The location is really good, and you get what you pay for especially in Hong Kong. Lounge area is nice and the room clean.
Negative section of review
Really small room, better for solo travelling but not for 2 people. The AC is running 24H and it is extremely cold in the room : impossible to turn it off. They don’t provide real towels or toothbrush so make sure to bring it. The staff also isn’t that friendly.
Positive section of review
Location, information, welcome and the price. The rooms are on 24 floor so are very quiet.
Positive section of review
Great service from Amy from Housekeeping and Mike from check-in/concierge!
Positive section of review
Big, close to MTR and shopping
Negative section of review
A bit old
Positive section of review
Very very clean
Negative section of review
Size of rooms, pillows
Positive section of review
everything
Negative section of review
nothing
Positive section of review
Clean
Negative section of review
My husband was on a wheelchair but the ramp on level 5 leading to the mall is too steep. Would be better if the gradient is reduced slightly.