1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic locale (although slow to get to when traffic is bad!) All the staff were exceptionally helpful and kind making allowances and helping my wife in wheel chair and family get around. The gym and changing rooms were great (maybe could do with an ergo rowing machine?) Restaurant seemed very nice but we only had time to have takeaway for our room. Hotel beautifully decorated throughout and a great mix of cultures!
Negative section of review
Unfortunately the terrace was shut for renovations while we were there which was a real pity as was looking forward to chilling there.
Positive section of review
Location and convenience to the subway station. It’s great if you wish to explore Kowloon in particular and there are lots of restaurants and grocery stores nearby. The room is nice and furnishings are new.
Negative section of review
Slow check in. The room was not ready by check in time. Shower floor has water ponding each time you shower. No swimming pool. Small and sometimes crowded lobby. There are only 2 or 3 staff helping guests at any one time.
Positive section of review
Convenient location, staff are friendly and supportive, room was clean everyday, check out using self services portal was amazing and easy, near to MTR station
Negative section of review
Unable to get room food services during night and was told by the staff that can buy it from the vending machine
Positive section of review
Friendly staff. Well maintained and clean room. Within walking distance to disneyland. Charger for mobile devices, including wireless charging function.
Negative section of review
No convenient shop in the vicinity. Although you can get almost everything from the hotel but some personal stuff (eg sanitary pad) the choice of brand/type does matter
Positive section of review
Location . Quiet . Excellent breakfast. Easy to find a taxi . Shopping close by in case you want to buy something for eating
Positive section of review
Location was excellent, breakfast was ok.
Negative section of review
Once reaching room almost midnight I discovered that there is no water in the room and one has to buy water as required by local regulation that was introduced recently. That was so disappointing as worldwide wherever bottled water is not kept, atleast drinking water arrangement through tap (may be in common corridor) is ensured. How can one expect guest to go out and buy water as soon as one reach room.
Positive section of review
Location only.
Positive section of review
excellent
Negative section of review
excellent
Positive section of review
Great
Negative section of review
Nothing