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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Extremely accessible location,bang in front of the mtr station and local eateries nearby, Courteous concierge and front desk staff who helped with summoning taxis for us Housekeeping staff who kept the room clean as requested
Negative section of review
Being charged for every single basic item like toiletries-combs,dental kit,drinking water!! Breakfast buffet can be better,can expand to include more Indian food options if some food are already there in the buffet Charges for a side harbour room with practically no view were unreasonable,maybe it was the holiday season rate
Positive section of review
Courteous concierge staff primarily Front desk staff were also helpful Excellent location with proximity to the metro station and restaurants as well
Negative section of review
Overcharged for the size of the room No view literally Wifi was shaky No facilities-No minibar,No toiletries,have to pay for essentials that's provided by all 4 and 5 star properties as granted Even drinking water in the room has to be purchased!!
Positive section of review
You can't beat the location of this guest house, both to the MTR and Victoria Harbour. Staff was very welcoming and helpful!
Negative section of review
Doors are thin, so easy to hear when people are talking outside. Also, as the Guest House is located in a building with many other guest houses, the elevator is often full.
Positive section of review
The staff were amazing. Ronald and Eddie went out of their way to help me retrieve my lost mobile phone.
Positive section of review
Close to Disney and very clean. Room of a good standard even if a little small
Negative section of review
Food is exceptionally overpriced and there is little option for people less fortunate. The hotel is geared at people that have a lot of money. To charge a 4 year old 380HKD for breakfast is ridiculous.
Positive section of review
Friendly & helpful staff at reception & concierge
Positive section of review
Location and room size. Tea and coffee making facility.
Negative section of review
Towels in bathroom need an upgrade.
Positive section of review
Close to the MTR and close to the Ferry terminal.
Negative section of review
Dusty and would expect better service from a hotel of this cost and stature
Positive section of review
The breakfast was splendid!
Negative section of review
Maybe just the space in the room, quite small for 2 persons. And the parking area for cars is very limited. But it's still okay. I had a great experience.
Positive section of review
Great location
Negative section of review
Charged me for shower cap😬