1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly happy owner, with lots of help, very kind, Room on the 9th floor, one double and one single bed, enough room, good strong water pressure hot shower, good Aircon if a little noisy, room bin changed every day. Close to bus and water from lots of shops and places to eat, would stay again
Negative section of review
Enjoy it all
Positive section of review
Nice new apartment. Less than 5 mins walk to MTR. A11 bus stop to airport only few mins walk. Islamic centre canteen also walking distance.
Negative section of review
Full height window without curtain or blind. And maybe an iron or steamer provided.
Positive section of review
Good location. Near to both Central and Sheung Wan MTR. For travellers with bulky luggage’s, best to go via Sheung Wan station.
Negative section of review
If you are carrying bulky luggages, this hotel is not ideal as the outdoor pavement are not only narrow but uneven surfaces towards the hotel. There are lots of up and downhills. Suitable for light traveller. Hotel does not provide HK power point socket. So please remember to bring one suitable for HK, otherwise they have a vending machine to purchase one.
Positive section of review
The hotel it's on a great location and the room is big and confortable, it is really good value for money.
Negative section of review
Be aware that a deposit will be charged and the refund is not that easy. The amount still pending in my credit card after a month.
Positive section of review
Second stay at the Novotel Great service from everyone.
Negative section of review
Not much sun around the outdoor pool
Positive section of review
Very clean room. Friendly staff
Positive section of review
Location, right at the airport
Negative section of review
Worn out room, old bathroom / shower. Gym is OK but no towels available. Carpet in hotel smells bad in general
Positive section of review
Loved the location and the spa
Negative section of review
Didn’t think the room or public areas were of 5 star standard , more of a 4 star in my opinion
Positive section of review
Spacious rooms and clean
Negative section of review
No staff to look after the dehumidifier machine everyday, it needs to empty the watet container everyday because always full tank. Should provide bottle water to hotel guest because the hot temperature in Hong Kong.
Positive section of review
Nothing
Negative section of review
Bath room , smoking smell