1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was extremely satisfied with the overall service at the hotel. From the moment I arrived, all the staff were exceptionally kind and welcoming. I would like to express my heartfelt gratitude to Cherry Yeung at the front desk and the spa staff. Thanks to their professionalism and care, I was able to create wonderful memories during my business trip to Hong Kong. Once again, thank you for making my stay so enjoyable.
Positive section of review
location is far from MRT but well connected by mini bus. old property but view from hotel was stunning.
Negative section of review
The bathroom is very small, even by Hong Kong standards, which was uncomfortable. The toiletries provided were quite limited. While the staff may provide more upon request, it would be better if the hotel ensured a more supply like shampoo ,conditioner upfront.
Positive section of review
The staff were all so helpful and nice, nothing was to much trouble our stay as perfect
Negative section of review
A few more desserts on the late night room service menu
Positive section of review
Location suitable for us close to West rail and between New Territories and Kowloon
Negative section of review
Room decor need refurbished and update
Positive section of review
Excellent location near MTR station. Very near coffee shops. restaurants and M+S.
Negative section of review
Pillows could have berm more comfortable.
Positive section of review
Free upgrade, lots of space for HK standards, fast elevators
Positive section of review
Hotel Location and the hotel room, nice staff.
Negative section of review
There was no choice of Indian food in the buffet breakfast.
Positive section of review
5 stars quality hotel nice river view
Negative section of review
Location
Positive section of review
Decent room, though a bit pricy
Negative section of review
Breakfast was sad and very little choice
Positive section of review
Location