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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
Practical choice for those who wish to stay at Disney. The price is way cheaper than the other two Disney hotels so don't expect to feel the grandness the other two hotels exude. However for the the price you pay for, it is very much worth the value. It's clean, service is good, and room size is decent. With the free shuttle, we hotel-hopped and enjoyed the amenities and restaurants in the bigger two Disney hotels. Check-in and -out was smooth. Request for high floor facing the garden (not sea view), swith off your room lights, and you'll have a partial view of the night time fireworks.
Negative section of review
I found the room lights a bit too dim. Very limited ala carte dining in the hotel.
Positive section of review
Room was an excellent size, the bed and pillows very comfortable and the bathroom was great - both a bath and shower. All staff were very friendly and helpful. Of note the porters who assisted with our luggage and transportation were very efficient and helpful. Special mention to guest services assistant Maria who provided maps, transport information and detailed instructions on how to get to many tourist attractions worth seeing. She provided this as we were checking in and it was invaluable to have such clear and concise instructions on how to get around
Negative section of review
On our first night we went to the cafe to have dinner using the a la carte menu. Unfortunately this was not available and rather than go elsewhere we had to settle for the buffet which was extremely expensive given the limited amount we ate. We would have appreciated the a la carte menu being available as advertised in the hotel information or alternatively if staff had directed us to order through room service it would have better suited our needs.
Positive section of review
Location ten mins walk from sea front and ferries to Hong Kong island Many shops and restaurants in the area Room was not very clean and needs a refurb but the bed was clean and comfortable. Decent buffet breakfast included in my price
Negative section of review
Bedroom - taps and mirrors were grubby. Shelving dusty.
Positive section of review
Great location in Sheung Wan, quiet area but still plenty of places to eat and grocery shops nearby. The room was spacious and very clean, with a good queen sized bed.
Negative section of review
The lifts are a slight challenge at busy times with a wait in reception needed on the way down, but it was only a very slight inconvenience.
Positive section of review
Friendly staff who arranging the free shuttle need to give extra credit for those guys that help us to arrange free shuttle, taxi . They make us feel welcome
Positive section of review
Beautiful hotel the view was amazing! The breakfast was 10/10 and had such great variety and it was very close to the K11 mall which was fab
Positive section of review
Great location, great view, great vegetarian dimsum and food on top floor and 5th floor. Super view over the city
Positive section of review
Didn't have breakfast in hotel
Negative section of review
All facilities were excellent It's very expensive but it's a lovely retreat Much enjoyed room & pool/spa area Good lapping pool at a nice temperature
Positive section of review
Air conditioning is a big issue
Negative section of review
Air conditioning
Positive section of review
Everything
Negative section of review
Less option for vegetarians