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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nathan Grand Room with Extra Bed- Spacious, clean, central to public transport, close to tourist attractions, safe neighborhood, and friendly staff. My family loved our stay at this hotel, they take extra care to make sure you are taken care off. The staff are so hospitable and even prepared special meals to cater for our Vegetarian diet.
Negative section of review
n/a
Positive section of review
Great bed, exactly my taste. I hate carpets and love marble in the room, therefore this hotel is perfect since it's all marble. My room was clean, quiet, spacious in Hong Kong standards. It has all you need.
Negative section of review
Location is good during the day, that is when the shuttle bus, normal buses and trains operate. During midnight, when these means of transport don't run, it is surprisingly difficult to get to the hotel. Altohugh it is litteraly ten minutes by walk from the airport, there is no path that leads to the hotel. So the only remianing way is to take a 3-minute taxi for 24 HKD.
Positive section of review
The shuttle bus was great, always on time and very helpful bus driver. I love the breakfast, it had good variety of food, lovely staff at the breakfast area. Love the room too, very clean and smelling good.
Positive section of review
We had great stay in this hotel. The staff in the Recidency club made sure we were happy with our room. Super nice view from harbour view suites and a great location.
Positive section of review
The breakfast and meals was really excellent. Special thanks to Mr. Ken Leung for oustanding services and correctness behaviour.
Positive section of review
The room is spacious, the decorations are neat and tidy even though a bit gold.
Negative section of review
All hotels rooms are supposedly Smoke Free but my room isn’t, it seems that there were tenths of people smoking inside the room for weeks. The smell is super strong and it is in nasal cavity still after some hours. Also this hotel seems under staff all the time, I waited 20 minutes to checkin and every staffs are in blanked face, even the staff in concierge, they have no facial expressions whenever you talked to them.
Positive section of review
The bedroom view and room design is beautiful as is the restaurant and lobby.
Negative section of review
The beds are very hard and not comfortable at all. The lift door is very aggressive and shuts on you constantly. The room wasn’t very clean, hair on the carpet, dirty windows, bins hadn’t been emptied from previous person who stayed in the room. Roof garden was closed
Positive section of review
Good location. Friendly and efficient staff. Clean room and bath.
Positive section of review
The room was super confortable and with a good breakfast
Positive section of review
Breakfast was fantastic with great choice