1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location (handy for the escalators) and really helpful staff. Excellent views across the city, especially at night. (The free minibus to various central points in the city is also a plus!)
Negative section of review
Only the odd letdown with towels etc in the bathroom, but easily fixed.
Positive section of review
it has most things I needed for my 2 nights stay. appreciated Ms Lin helping my checkin after midnight. the bed is firm and comfortable.
Negative section of review
there's nothing to put my luggage on. there's no window which is fine, but also no reachable light switch from the bed, so have to get up in total darkness. On my first morning, before 8 am, someone doing some "construction" type thing don't know where, the extreme loud noise of a drill almost caused me heart attack !
Positive section of review
We had a great stay here. The view over the harbour was amazing. Breakfast buffet was fabulous. Staff were great.
Negative section of review
I did not appreciate that there was no heads-up on the additional 3% govt tax. However, we managed to get a reasonable outcome with the hotel through discussion.
Positive section of review
Great location, great being on a high floor. Comfortable bed. Lots of shops locally. Good value for money.
Negative section of review
No problem not having toiletries but let us know in advance please
Positive section of review
Their rooms are also good, their staff is also very good and the location is also very good
Negative section of review
I loved the view from my room and the rooms were very clean
Positive section of review
The front desk staff is very accomodating and let us know as soon as the room is ready.
Positive section of review
Exceptional view from river side rooms
Negative section of review
Air-conditioning did not work properly on first day Lack of Moslem friendly food
Positive section of review
The room was a little tired
Positive section of review
Location great.
Negative section of review
Noise coming through walls and ceiling from neighboring rooms
Positive section of review
Clean
Negative section of review
Staff at front can’t help if we need help for any kind of tour. Your hotel should have travel desk.