1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is spot on, close to an MTR station and is just along Nathan Road where shops are restos are close by. It's super value for money it exceeded expectation - room size, breakfast, staff. It's more like a premium basic - you pay basic but you get a premium service. I have just recommended it to a friend, and will continue to do so to anyone I know!
Positive section of review
The environment and the location are great. It's a very nice getaway. You can find nice local restaurants and things to do nearby. The kids really enjoyed the playground and the small swimming pool with the slides.
Negative section of review
The main pool wasn't working. If we had known this in advance, probably we wouldn't pick this hotel.
Positive section of review
Location-wise,it's only 10-15 minutes tram ride to Central(35-40 minutes brisk walk).Also,you can take a ferry ride from Wan Chai to Kowloon which is the more traditional side of Hong Kong.
Negative section of review
There were literally no amenities provided,towels,soap,shampoo,and so on.Also,there was a specific staff with glasses, and worked at early morning shift,who had no smile,and seemed like he hated communicating with me. Please hire someone who is eager to build rapport with guests.
Positive section of review
Great location, very clean, clothes washer/dryer in the room was very convenient, nice compact gym.
Negative section of review
The mattress was a little more firm than I'm used to, but I still slept well.
Positive section of review
room 2108 , we requested a 08 room and the hotel granted us our wish , great service
Negative section of review
the weather...
Positive section of review
Staff were very friendly, rooms were big for HK and location great
Negative section of review
The housekeeping was a little strange in that the cups and mugs were never changed but no huge issue
Positive section of review
The cleanliness, helpful staff, closeness to the airport!
Negative section of review
The distance from most attractions
Positive section of review
A large room to compare other hotel around.
Negative section of review
busy lobby
Positive section of review
Location cleanliness
Negative section of review
Stuff didn't allow early checking even if the room was ready and an email agreement happened before. He wanted to charge 1/2 day rate. Too noisy at night with very loud AC system
Positive section of review
Great place
Negative section of review
Too small