1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really nice hostel! The staff were so friendly and helpful- I received a WhatsApp message before arrival with very useful tips on how to get to the hostel from the airport which was so handy. Everything was super clean and the bathrooms have some toiletries available to use as well as a hairdryer which is a massive plus. A towel is provided and you can swap for a clean one every 2 days. The hostel rent out SIM cards with unlimited data for $5HKD per day which is incredible and came in very handy for my short trip. The whole vibe is so nice and the walls in the common area are full of recommendations from staff and other visitors of places to eat and attractions to see. Location was great, the bus stop is just outside or across the road and the train station is a 1-2 minute walk down the road, also super easy to get Uber pickups from there.
Negative section of review
The mattress was a bit hard. Be mindful that the curtains are see through- this isn’t really an issue as it still offers some privacy/solitude but something to be aware of.
Positive section of review
Breakfast in the basement lounge was very disappointing . Actually the selection of food was very average. We chose to go to cafe M for breakfast. The service there was excellent. Geraldine was very attentive when a coffee was dropped by another staff member.. Lucia was excellent in the basement lounge. We were very disappointed to find the Chairmans lounge had been moved to the basement. We didn’t find the ambience particularly inviting.. Lucia was attentive, friendly kind and prompt with service and greeted us with a smile and genuine hello every time we came in. A definite asset to your business.
Positive section of review
Only liked the close proximity to TST, Promenade and Nathan Road for access to any locations or public transport..
Negative section of review
Congested room, broken bed, bad housekeeping, same limited breakfast for all 6 mornings.
Positive section of review
The rooms are very spacious and clean. The location is very accessible to public transportation.
Negative section of review
I hope you can offer free water refill just like other hotels.
Positive section of review
Nice, clean far from the metro
Negative section of review
First they gave us very small room, not 22 meters as we ordered. We asked weather it can be changed. Yes it can be. But we were provided the room at the 10th floor with very poor view(((
Positive section of review
Good location
Negative section of review
The room quite small
Positive section of review
The location
Negative section of review
The bed, the staff
Positive section of review
Location
Negative section of review
Rooms were very smoky, as if we are on a smoking floor. The smoke was so bad that my husband could not sleep. We asked for a room change. The 2nd room on another floor was worse.
Positive section of review
Great
Negative section of review
Facility and location