1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location- just 5 min bus ride from the Hong Kong airport and Tung Chung metro station. Free shuttle bus every hour to the airport and two or free times per hour to the metro station.
Negative section of review
Everything was perfect
Positive section of review
Great location. An easy walk to the harbour. Close to many restaurants, shops and the train station.
Negative section of review
It was all great.
Positive section of review
The location was superb, and the staff were very kind.
Negative section of review
It's a bit old. When compared to other W hotels, it needs a renovation. It was clean though, but not well maintained. Could visibly see the wear and tear in lifts, bathrooms...
Positive section of review
Comfortable beds.
Negative section of review
The room wasn’t really clean. I still had some hairs on the floor when I checked in.
Positive section of review
Easy to find
Negative section of review
Bed a bit hard, but got used to it.
Positive section of review
Location
Negative section of review
We waited in line with approx 40 people at 12.30 am to check in ( they would know when flights come in and their booking loads) Waited until 1 am to get served Only 2 staff on the counter Terrible customer service
Positive section of review
Safety
Negative section of review
Taxi fair