1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean, good acoustic insulation and no bad smell at all! Spacious and environmentally conscious (even the tooth brush handles are made of bamboo). Beds and pillows are comfortable. Air con and fans are quiet. Tried their gym and liked it. It situates on the top floor with full glazing looking out to the hussle bustle city. Blinds are also available for privacy. It is not big but has a good choice of equipment and a full wall mirror. Same as the room, the gym is clean with no strange smells. Front desk is friendly and helped us with the luggage and taxi. Location is perfect. Almost across the road from a train station and within a short walk from a good amount of shops and restaurants.
Positive section of review
Great service, staff are very professional and nice. Hotel is very clean and well kept. Room is very clean and well maintained. Comfortable and pleasant stay. Hotel provides free shuttle bus to Tsuen Wan MTR every 30mins. Quite convenient to get to HK Disneyland by MTR. If you like quiet and away from city and busyness for a while, this place is great. My family of four with two teenagers had a great time. Thank you! ❤️
Negative section of review
Gym is small with few equipments but we appreciate that there is one.
Positive section of review
Some of the staff - Anne and Javid To - were friendly and helpful. They also understood English well. However, some of the staff at the restaurant and in other areas of the hotel did not understand English.
Negative section of review
The room was quite small for 3 adults. It was a quadruple room but barely had space for us to fit our luggage or move around comfortably. We had to place some bags in storage at reception and leave others on the bed.
Positive section of review
The property is conveniently located and is 3min to MTR. Mattresses are good quality and firm. Friendly staff.
Negative section of review
Some of the towels has dark brown stain marks. And the shower on our last two days was not hot.
Positive section of review
The room is a good size for HK, the AC worked well and it was very comfortable.
Negative section of review
They don’t change the bedding unless you specifically request it - we asked twice to change our sheets (within our 6 night stay) and it was not changed.
Positive section of review
Friendly staff and service in a great location.
Negative section of review
Rooms looking tired and in need of renewal.
Positive section of review
Perfect location, good quality - price ratio
Negative section of review
Maybe not full 5stars but nice
Positive section of review
Cleaness, staff very friendly and helpful.
Negative section of review
n/a
Positive section of review
location, size of the roomz view
Negative section of review
noise from neighbors
Positive section of review
Good location, nice staff.
Negative section of review
The rooms could use some renovation, looks a bit old.