1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location on the main road, right next to the MTR, bus stops and amongst the busy shopping district. Room was always clean (cleaners did a wonderful job!), bed was comfortable and fitted with airconditioning and fan. Staff always provided a prompt response to any questions or requests. As this was my first solo trip I was initially a bit nervous when navigating this hotel, but I never once felt unsafe due to its busy location. There is almost always people around you, the room felt very comfortable, and you'll have access to useful amenities like a microwave, and a hot water dispenser.
Negative section of review
Hot water for showering needs some time to warm up - remember to turn on the hot water and wait for a while before showering. Didn't realise this and was showering in cold water for the first two days! Some difficulties initially navigating the hotel, but always ask. The staff and reception are always happy to help and are very friendly.
Positive section of review
This was one of the best hotels I ever stayed in. The views were really really good , the connections with the trains and buses were really good and close , restaurants around were very good and not so expensive and also plenty of shops like many 7 elevens and at the whampoa ship there was aeon. It’s been a great stay . Recommend it fully !
Negative section of review
Nothing , everything was great
Positive section of review
Convenient location. Easy access to MTR. Lotsa food options that are within 10 minutes walk. Room size is comfortable. Paid laundry service available opposite the hotel main entrance.
Negative section of review
Need to bring your own amenities. No bottled water provided. Need to get water from the lobby with your own bottles.
Positive section of review
Room is big. Hot water is strong making shower very comfortable. Buffet breakfast has lots of food choices. Self-service washer and dryer is a big plus.
Negative section of review
Swimming pool was closed for maintenance. Not sure if it is still necessary for staff to wear face mask. Can't see their facial expression.
Positive section of review
Location was convenient.. 5mins walk to Jordon station with many eateries and shops nearby.
Negative section of review
The lift lobby is full of the food exhaust smell. I feel greasy each time I go back to the hotel. The door of the toilet is too heavy & the rollers r not smooth. U will wake everyone up if u go to the toilet in the middle of the night. Our fridge is not working. Found out that towels were not changed to new ones as the same stain is still on the towel. It happened on my last night and I couldn't imagine that my previous 5 nights were all the same towels. I gave tips to the housekeeper everyday without fail. What a disappointment!
Positive section of review
The ambience and atmosphere. The open gardens and the activities.
Negative section of review
The food from room service was not good. And it was really expensive.
Positive section of review
Very convenient location
Negative section of review
Although the room being tidy daily but bedsheet/blanket not changed
Positive section of review
Breakfast is good
Negative section of review
No room service
Positive section of review
comfortable
Negative section of review
big impersonal gin palace. breakfast was average room was ok. but we prefer something smaller where people treat us like individuals.