1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is very good, within 2 mins walk to Yau Ma Tei MTR station. Lots of food within walking distance. The room is reasonable size, big in HK standard. This time we were given a connecting rooms for our family of 4 and it makes our stay more enjoyable and convenient instead of 2 separate rooms. One of the housekeeping ladies did a good job of cleaning our rooms. Thanks
Positive section of review
Extremely accessible location,bang in front of the mtr station and local eateries nearby, Courteous concierge and front desk staff who helped with summoning taxis for us Housekeeping staff who kept the room clean as requested
Negative section of review
Being charged for every single basic item like toiletries-combs,dental kit,drinking water!! Breakfast buffet can be better,can expand to include more Indian food options if some food are already there in the buffet Charges for a side harbour room with practically no view were unreasonable,maybe it was the holiday season rate
Positive section of review
I liked that they didn't come in my room for 4 days during my stay. I also liked that they provided a bottle for water and you could refill it from a station at the reception - amazing idea and congratulations for this!
Negative section of review
I liked everyhing.
Positive section of review
Courteous concierge staff primarily Front desk staff were also helpful Excellent location with proximity to the metro station and restaurants as well
Negative section of review
Overcharged for the size of the room No view literally Wifi was shaky No facilities-No minibar,No toiletries,have to pay for essentials that's provided by all 4 and 5 star properties as granted Even drinking water in the room has to be purchased!!
Positive section of review
The room at Ramada was clean, comfortable, and had a lovely room. The staff is very polite and helpful in providing information.
Negative section of review
Breakfast could have had more nutritious options like fresh fruits.
Positive section of review
Close to Disney and very clean. Room of a good standard even if a little small
Negative section of review
Food is exceptionally overpriced and there is little option for people less fortunate. The hotel is geared at people that have a lot of money. To charge a 4 year old 380HKD for breakfast is ridiculous.
Positive section of review
It is quite accessible to HK Disneyland and the Citygate outlet store.
Negative section of review
If you are looking to do or see areas in the main Hong Kong island, the location might be too far.
Positive section of review
Friendly & helpful staff at reception & concierge
Positive section of review
Lakeside Accessible to the city / Fuzhou station
Negative section of review
They struggled to use our credit card - they requested a six figure code
Positive section of review
Close to the MTR and close to the Ferry terminal.
Negative section of review
Dusty and would expect better service from a hotel of this cost and stature