Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The St. Regis Abu Dhabi
- “Best hotel in Abu Dhabi, and for me personally, the best hotel in the UAE. Absolutely outstanding service, attention to every single detail. Beautiful location and unforgettable interiors. Amazingly professional and friendly people working there. Perfect restaurants, and always lovely life music at The Catch.”
Australia

Meriton Suites George Street, Parramatta
- “Nice spacious room, it was clean and well organized, I also had an amazing view! :)”
Brazil

Charlie Girassol Vila Madalena
- “Customer service, location, closed to public transport,”
Canada

Hyatt Regency Calgary
- “Location was excellent.”
Germany

Hotel MODI
- “The location, the service.”
Spain

Apartamento DELUX BENIDORM 2
- “Location was amazing and it was very clean”
France

ibis Styles Annecy Centre Gare
- “Perfect location, nearby the city centre and the train and bis station. The breakfast has local and high quality products.”
United Kingdom

The Shutt's Escapes - Tattershall Lakes
- “Comms with owners was excellent, very informative, and the owners are very approachable. The caravan was absolutely spotless, and everything we wanted was there. Hot tub was hot, and clean, as was the surroundings. We were there for a short break before Christmas, and the caravan was decorated appropriately to a high standard.”
Greece

Piraeus City Hotel
- “I happened to arrive earlier than the check in time and they upgraded my room in order to not wait for so long. The room was really beautiful, the bed big and comfortable and the bathroom clean. I liked the view from the balcony. The breakfast had many options to choose from which was appreciated. The location of the hotel is in the city center, close to transportation, supermarkets and the port. The stuff was really helpful, kind and easy to talk to.”
Indonesia

Inara Alas Harum
- “We cannot chose between the amazing service, the room, the service…. Everything was on point and checked at a high detailed by the hoteliers !”
Italy

L'Aurora Azzurra -Luxury Suites Sorrento coast
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

JR Inn Hakodate
- “Breakfast is just so awesome and location is splendid.”
Malaysia

Shangri-La Kuala Lumpur
- “The bed was amazing, same as the views, the bathroom and everything about the rooms. The staff were also quite helpful.”
Netherlands

Hampshire Hotel - Delft Centre
- “Everything was great at this hotel! Thank you for the service, the help with parking and the attentiveness of the staff throughout our stay! I would highly recommend this hotel to everyone.”
Poland

Apartamenty K2 Lubicka 7
- “It is good location, in old part of the town with two separate rooms, a good shower and all necessary. A great bonus was a free underground parking.”
Portugal

MyStay - Casa de Tent'tugal
- “Our stay was awesome, exceptionally clean bed sheets, good furniture, heating (it's important during the winter time), hospitable hosts, tasty breakfasts and compliments.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Chillax Resort
- “Good location close to Khaosan road. Great rooftop pool. Highly recommended.”
Turkey

DoubleTree by Hilton Istanbul - Sirkeci
- “The beds are very comfortable, the bathroom was very clean and showers just what we needed. Very nice we received complementary breakfast and in room fruits, a Twix bar and coffee, water, tea, the cleaning kits just great”
United States

Hampton Inn & Suites Bakersfield Central
- “Well located for passing through Bakersfield. Free, secure parking. Room was nice and spacious. Breakfast was nice - fresh waffles were the highlight.”

Recent reviews

From HK$ 2,400
Disney's Hollywood Hotel
Hong Kong, Hong Kong

Average review score: 8.8
- Positive section of review
  
  Everything was exceptional at DHH. Luckily, I was looking for hotels in Hong Kong and found a very tempting Black Friday deal. Without this special price, we would not have been able to stay at this hotel. Disney hotels are pretty pricey, and we know that because they offer excellent quality in everything: comfort, Wi-Fi, location, safety, cleanliness, decoration, and friendly staff. DHH is beautiful, located by the water, has a nice playground for younger kids, and has a game room for older kids or very older kids (even me and my husband played, haha); front desk receptionists explain everything you need to know, from early entry ticket to the park to tips to where to go in Hong Kong and which type of transportation is better. The rooms are great sizes, with comfortable beds, and the TV offers a decent variety of options for a cozy Disney movie night with the fam.
- Negative section of review
  
  The breakfast was delicious but was not included in the room rate. We only decided to pay for it on one of the three days we stayed there. The other days, we ate at the park and at the airport.
Reviewed: 7 January 2025 Stayed in December 2024

Larissa South Korea
From HK$ 1,080
Hong Kong Ocean Park Marriott Hotel
Hong Kong, Hong Kong

Average review score: 8.3
- Positive section of review
  
  Rooms are really spacious and easily accommodated 2 adults and 2 teens. The fittings are high quality and the bathroom was really big. Comfortable beds and I loved the blinds that allowed you to have complete black-out. Location to MTR is so convenient - you can be in Admiralty in 10 minutes and Central in 15. Staff are all super friendly and helpful, especially the concierge staff.
- Negative section of review
  
  Can't think of anything!
Reviewed: 7 January 2025 Stayed in January 2025

Pauleen New Zealand
From HK$ 900
Ascott North Point Hong Kong
Hong Kong, Hong Kong

Average review score: 8.9
- Positive section of review
  
  The property is new. The location is unbeatable very close to the North Point MTR. There are many eateries around the corner. The room is big and comfortable and very quiet.
- Negative section of review
  
  To me the only thing lacking is there’s no cutlery such as a small fruit knife as there are many fruits stalls in the neighborhood. Perhaps some spoons and forks too.
Reviewed: 7 January 2025 Stayed in January 2025

Liz Singapore
From HK$ 622
Dorsett Kwun Tong, Hong Kong
Hong Kong, Hong Kong

Average review score: 8
- Positive section of review
  
  15 minute walk from the MTR. Restaurants close by. Restaurant was clean, comfortable and staff friendly and helpful
Reviewed: 7 January 2025 Stayed in January 2025

Fiona United Kingdom
From HK$ 960
Harbour Grand Hong Kong
Hong Kong, Hong Kong

Average review score: 8.3
- Positive section of review
  
  Breakfast was good and large variety of choices Location also good coz close to MRT and bus n tram routes
- Negative section of review
  
  Checking in took 20 mins! There was no mention by hotel of added 3% gov tax per night to my bill until I questioned the amount charged and the amount on booking.com. However booking.com also didn't warn me..it's a small amount but it was the PRINCIPLE.
Reviewed: 7 January 2025 Stayed in January 2025

George United Kingdom
From HK$ 456
Ramada Hong Kong Grand
Hong Kong, Hong Kong

Average review score: 6
- Positive section of review
  
  I liked how every day the room was cleaned and towels were changed.
- Negative section of review
  
  The space was so small to even store bags. The place to make tea or coffee was small.
Reviewed: 7 January 2025 Stayed in January 2025

Shivangali Fiji
From HK$ 1,980
The Pottinger Hong Kong
Hong Kong, Hong Kong

Average review score: 8.5
- Positive section of review
  
  Old but classy, in a very good location
- Negative section of review
  
  Nothing to complain! My partner and I enjoyed it so much! The staff was so helpful and super friendly!
Reviewed: 7 January 2025 Stayed in December 2024

So Hong Kong
From HK$ 1,573
The Langham Hong Kong
Hong Kong, Hong Kong

Average review score: 8.5
- Positive section of review
  
  It was in a good location
- Negative section of review
  
  It’s a bit old, check. In and out both took too long to one up
Reviewed: 7 January 2025 Stayed in January 2025

So Hong Kong
From HK$ 700
Regala Skycity Hotel
Hong Kong, Hong Kong

Average review score: 7.7
- Positive section of review
  
  Staff is efficient
- Negative section of review
  
  Not very clean and the wall is bit thin so I could hear the next door
Reviewed: 7 January 2025 Stayed in January 2025

Maggie Australia
From HK$ 990
Jen Hong Kong by Shangri-La
Hong Kong, Hong Kong

Average review score: 8.4
- Positive section of review
  
  location is good.
- Negative section of review
  
  we requested bottle water but none provided. Front desk suggested using water dispenser in the room but the hygiene of the tube/reservoir inside the dispenser is questionable and water from the tap isn't drinkable in HK . It's disappointing that the Jen HK is under the big brand of Shangrila
Reviewed: 7 January 2025 Stayed in January 2025

Tsang Australia

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