1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
Location, and self-check in. It was strategically located near everything that you need throughout your stay. Though the room is cannot accommodate you comfortably if you are on a bigger size group, all is well. I loved the disposable towels that they provided.
Negative section of review
The bathroom was not as clean as it should be.
Positive section of review
The hotel is absolutely stunning, pristine clean from the lobby to the rooms. High end toiletries for showering etc. The hotel gym is amazing, the staff are extremely professional. Whenever I am in Hong Kong I will always stay here.
Negative section of review
Check in and check out is quite slow, also shower temperature is inconsistent
Positive section of review
Good range of electrical appliances provided. Like the water purifier best. Fast response from staff after calling them for housekeeping & aircon issue. Generally staff are polite & helpful.
Negative section of review
1. Housekeeping forgot to clear the bin under the sink two times during my stay. 2.The pungent unpleasant smell came out from bathroom sink & shower drainhole. I had to use essential oil daily a few times to mask the smell in the bathroom & shower stall. 3. Ascott webpage encouraged guests to state their requests. However, the establishment only partially responded to my requests. Understand that not all requests may be fulfilled but at least should reply in full what could or could not be fulfilled. Else, should not encourage guests to state their requests.
Positive section of review
Great spacious room, very comfortable and clean. Very convenient location. Great breakfast!!
Negative section of review
Nothing
Positive section of review
Clean room, hotel staff, near 7/11.
Negative section of review
Walking direction as of 2 front and back entrances; better to walk via the main road chadtram road south from East Tsim Sha Tsui Exit.
Positive section of review
Location and it was very clean
Negative section of review
Size of room but I do understand all rooms in Chungking are like this you’re paying for the location. Mattress was very hard
Positive section of review
The location and the price
Negative section of review
It's horrible but for what they charge it's OK. The building is horrible, the elevator is scary, the atmosphere is like a horror movie but, it's very cheap.
Positive section of review
Only locations was ok
Negative section of review
We booked 4 rooms and staff was not so welcoming not smiling on the face, I also related to customer service since from 9 years but I felt like the staff on reception counter was rude and second thing we booked 4 rooms and paid money, was not staying there free, and no one told us that our room booking have breakfast included they charged us every thing but not informed us. about our breakfast at Checkin time, We have been to many hotels before. Not have such bad experience, Staff in those hotels informed about every facility they provided but in this hotel they just took our IDs for verify and informed us our checkout time and handed over keys,, such a pathetic services , not recommenced.
Positive section of review
Good room size
Positive section of review
the room
Negative section of review
too far to train station