Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Dukes The Palm, a Royal Hideaway Hotel
- “We love it here the pool is fabulous and so clean and everyone so helpful staff are lovely too.”
Australia

Meriton Suites Herschel Street, Brisbane
- “The property was very clean, well furnished, and equipped with all the stuff necessary for your stay. The location is directly across from a train station and only 10m walk from central area, which made travel very easy. The room is very spacious and comfortable. Staff were also very helpful, we asked for spare bin bags, and we received them very quickly.”
Brazil

Suíte D&K Queen
- “This was such a lovely stay! The rooms were tastefully decorated with super comfortable beds. Excellent location: nearby the picturesque Itagua Beach and walking distance to other beaches. Camila was exceptionally kind and accommodating. I 100% recommend this place and would stay here again.”
Canada

Georgian Court Hotel, WorldHotels Elite
- “The rooms are large, clean and all you need is there. The staff are amazing”
Germany

a&o München Hackerbrücke
- “everything was great room was clean and organized location is very close bed was nice”
Spain

Apartamento DELUX BENIDORM 2
- “Location was amazing and it was very clean”
France

Amadeus Hotel
- “Location, cleanliness, staff and most of all the mattress!”
United Kingdom

The New Guilderoy Hotel
- “Very friendly owners, good atmosphere. I recommend.”
Greece

Deluxe Mitropoleos Apartment
- “A comfortable place in the city center, very clean, with a polite and amazingly friendly host.”
Indonesia

Theanna Villa and Spa Canggu
- “Staff were friendly and attentive and very accommodating to our needs. Lady working in the restaurant named Putri was so nice and made effort to remember our names we really like how the hotel communicated with us via WhatsApp making it easier to order room service or make requests or ask questions we really loved this place it's so peaceful and a good place to unwind after a busy day touring around bali”
Italy

L'Aurora Azzurra -Luxury Suites Sorrento coast
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Oakwood Premier Tokyo
- “The rooms were amazing and spacious. Staff so helpful.”
Malaysia

Vortex Suites KLCC City Center
- “"with awesome view, very nice hospitality.... very helpfull, till start vacant to leave..."”
Netherlands

Hotel Luxer
- “Super nice staff, nice location and very clean”
Poland

Apartment with Entresol Old Town
- “Instructions clearly communicated to us”
Portugal

Hotel Alto Lido
- “The hotel location was perfect, the facility modern, well equipped, clean and comfortable. We much appreciated the sun-deck and the inner swimming pool. The breakfast rich, great choice, good quality.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Anantara Lawana Koh Samui Resort
- “The rooms, the staff, great breakfast and beautiful beach”
Turkey

Remta Real Estate
- “It was very clean and organised had everything you will need!”
United States

Homewood Suites by Hilton Lake Buena Vista - Orlando
- “The location was good between parks”

Recent reviews

From HK$ 662
Nina Hotel Causeway Bay
Hong Kong, Hong Kong

Average review score: 8.4
- Positive section of review
  
  Everything was easy and within reach. The staff were good to help and point us in the direction of things we wanted to visit like Macau Ferry. the big Buddah, Victor harbour etc. thank you
- Negative section of review
  
  It would have been nice to have the option of in house breakfast
Reviewed: 19 January 2025 Stayed in December 2024

yvette Australia
From HK$ 342
International Metro Guest House
Hong Kong, Hong Kong

Average review score: 8.1
- Positive section of review
  
  Building is in a good location in easy walking distance of the waterfront and good transport hubs. Quiet, clean, comfortable bed. Felt secure.
- Negative section of review
  
  Is on 15th floor above a market style shopping centre. Very small - and toilet and sink inside shower cubicle.
Reviewed: 19 January 2025 Stayed in January 2025

Peter United Kingdom
From HK$ 692
木居 Woody House
Hong Kong, Hong Kong

Average review score: 8
- Positive section of review
  
  Location of the hotel is great and the staff was very helpful! Room was small, but clean and perfect for one person trip.
- Negative section of review
  
  The bathroom could have better ventilation and shower curtain as it’s getting completely flooded after takin a shower.
Reviewed: 18 January 2025 Stayed in November 2024

Malgorzata France
From HK$ 336
ElogInn - Fest @ Lucky House
Hong Kong, Hong Kong

Average review score: 7
- Positive section of review
  
  Location is excellent, just near Jordan station and temple Street night market.
- Negative section of review
  
  Windows didn't close properly so street noise was very audible, had to buy ear plugs in order to sleep. Mattress very thin, very uncomfortable sleep.
Reviewed: 19 January 2025 Stayed in January 2025

Sam Australia
From HK$ 1,161
WM Hotel Hong Kong, Vignette Collection
Hong Kong, Hong Kong

Average review score: 8.7
- Positive section of review
  
  Staff are not helpful and have a bad attitude
- Negative section of review
  
  The service. The assistant manager has a bad attitude.
Reviewed: 19 January 2025 Stayed in January 2025

Matthew South Africa
From HK$ 455
BEST WESTERN PLUS Hotel Hong Kong
Hong Kong, Hong Kong

Average review score: 7.3
- Positive section of review
  
  Very close to tram stop, airport bus and MRT
Reviewed: 18 January 2025 Stayed in January 2025

Jude New Zealand
From HK$ 269
National Inn
Hong Kong, Hong Kong

Average review score: 6.6
- Positive section of review
  
  The check in was smooth. Easy with no fuss.
- Negative section of review
  
  It was really small, not value for the money. Perhaps it was expensive due to its location to the MTR. But once you open the small window, smell of people cooking is there and can hear people on the other room talking in the early morning. Basic facilities just for sleeping a night or two.
Reviewed: 19 January 2025 Stayed in January 2025

Ahmed Singapore
From HK$ 630
Mini Central
Hong Kong, Hong Kong

Average review score: 6.1
- Positive section of review
  
  Lighting and mirrors in room are nice
- Negative section of review
  
  Mattress very hard, could feel springs. Rooms not sound proof, could hear everything from next room. Towels are made of paper!!!
Reviewed: 19 January 2025 Stayed in January 2025

Sam Australia
From HK$ 1,074
Butterfly on Wellington, Central
Hong Kong, Hong Kong

Average review score: 8.3
- Positive section of review
  
  Location
- Negative section of review
  
  Small room . Shower was only a trickle of water with intermittent hot & cold water. Worse shower I’ve ever had travelling all over the world! Shower door awkward to open.
Reviewed: 19 January 2025 Stayed in January 2025

Jeanette United Kingdom
From HK$ 455
Best Western Plus Tsim Sha Tsui
Hong Kong, Hong Kong

Average review score: 5.3
- Positive section of review
  
  Location
- Negative section of review
  
  Room dirty
Reviewed: 19 January 2025 Stayed in January 2025

Maria United Kingdom

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