Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The St. Regis Abu Dhabi
- “Best hotel in Abu Dhabi, and for me personally, the best hotel in the UAE. Absolutely outstanding service, attention to every single detail. Beautiful location and unforgettable interiors. Amazingly professional and friendly people working there. Perfect restaurants, and always lovely life music at The Catch.”
Australia

Meriton Suites George Street, Parramatta
- “Nice spacious room, it was clean and well organized, I also had an amazing view! :)”
Brazil

Charlie Girassol Vila Madalena
- “Customer service, location, closed to public transport,”
Canada

Hyatt Regency Calgary
- “Location was excellent.”
Germany

Hotel MODI
- “The location, the service.”
Spain

Apartamento DELUX BENIDORM 2
- “Location was amazing and it was very clean”
France

ibis Styles Annecy Centre Gare
- “Perfect location, nearby the city centre and the train and bis station. The breakfast has local and high quality products.”
United Kingdom

The Shutt's Escapes - Tattershall Lakes
- “Comms with owners was excellent, very informative, and the owners are very approachable. The caravan was absolutely spotless, and everything we wanted was there. Hot tub was hot, and clean, as was the surroundings. We were there for a short break before Christmas, and the caravan was decorated appropriately to a high standard.”
Greece

Piraeus City Hotel
- “I happened to arrive earlier than the check in time and they upgraded my room in order to not wait for so long. The room was really beautiful, the bed big and comfortable and the bathroom clean. I liked the view from the balcony. The breakfast had many options to choose from which was appreciated. The location of the hotel is in the city center, close to transportation, supermarkets and the port. The stuff was really helpful, kind and easy to talk to.”
Indonesia

Inara Alas Harum
- “We cannot chose between the amazing service, the room, the service…. Everything was on point and checked at a high detailed by the hoteliers !”
Italy

L'Aurora Azzurra -Luxury Suites Sorrento coast
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

JR Inn Hakodate
- “Breakfast is just so awesome and location is splendid.”
Malaysia

Shangri-La Kuala Lumpur
- “The bed was amazing, same as the views, the bathroom and everything about the rooms. The staff were also quite helpful.”
Netherlands

Hampshire Hotel - Delft Centre
- “Everything was great at this hotel! Thank you for the service, the help with parking and the attentiveness of the staff throughout our stay! I would highly recommend this hotel to everyone.”
Poland

Apartamenty K2 Lubicka 7
- “It is good location, in old part of the town with two separate rooms, a good shower and all necessary. A great bonus was a free underground parking.”
Portugal

MyStay - Casa de Tent'tugal
- “Our stay was awesome, exceptionally clean bed sheets, good furniture, heating (it's important during the winter time), hospitable hosts, tasty breakfasts and compliments.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Chillax Resort
- “Good location close to Khaosan road. Great rooftop pool. Highly recommended.”
Turkey

DoubleTree by Hilton Istanbul - Sirkeci
- “The beds are very comfortable, the bathroom was very clean and showers just what we needed. Very nice we received complementary breakfast and in room fruits, a Twix bar and coffee, water, tea, the cleaning kits just great”
United States

Hampton Inn & Suites Bakersfield Central
- “Well located for passing through Bakersfield. Free, secure parking. Room was nice and spacious. Breakfast was nice - fresh waffles were the highlight.”

Recent reviews

From HK$ 700
The Cityview - Chinese YMCA of Hong Kong
Hong Kong, Hong Kong

Average review score: 7.8
- Positive section of review
  
  Fantastic views of the city, very central to Yau Ma Tei with even a minibus stop right in front. Good facilities and neighborhood. The water refilling station by the reception was appreciated. Personnel very helpful and guided us that bus to the airport is direct and very close to the hotel.
Reviewed: 6 January 2025 Stayed in October 2024

Jordi Spain
From HK$ 456
Best Western Hotel Causeway Bay
Hong Kong, Hong Kong

Average review score: 6.4
- Positive section of review
  
  The location was ideal for exploring Hong Kong island and further afield, with friendly and approachable staff. Efficient service too - asked for extra pillows and arrived within minutes of reaching the room.
- Negative section of review
  
  While the bathroom was very small (with the bath towels being of equal smallness!), the only thing that let the room down was the mattresses. Very, very hard - could maybe do with a mattress topper? Aside from that, the hotel was as expected.
Reviewed: 6 January 2025 Stayed in December 2024

Malcolm United Kingdom
From HK$ 931
The Kowloon Hotel
Hong Kong, Hong Kong

Average review score: 7.5
- Positive section of review
  
  location...shops of branded items around then hotel near ro harbor ,train station nd bus stop to and fro to airport nd i enjoy watching people walking along nathan road from our upper room
- Negative section of review
  
  Drinking water not provided. Have to buy water inside the hotel or outside store. This hotel must provide water dispenser on the hallway for drinking water.
Reviewed: 6 January 2025 Stayed in December 2024

eden Philippines
From HK$ 1,105
Royal Plaza Hotel
Hong Kong, Hong Kong

Average review score: 8.4
- Positive section of review
  
  Room was ok, no milk provided for tea or coffee. Not good options for breakfast. No restaurant available. We watched movie and charged HKD 98.
- Negative section of review
  
  No breakfast, no local market options available nearby. Mall available but expensive.
Reviewed: 6 January 2025 Stayed in January 2025

Jasinder Australia
From HK$ 1,350
Renaissance Hong Kong Harbour View Hotel
Hong Kong, Hong Kong

Average review score: 8.1
- Positive section of review
  
  The choice of food on offer was excellent. It was very tasty and varied. The staff were always very pleasant, approachable and helpful.
- Negative section of review
  
  The lifts tended to stop at almost every floor.
Reviewed: 6 January 2025 Stayed in January 2025

Vanessa United Arab Emirates
From HK$ 1,530
The Hari Hong Kong
Hong Kong, Hong Kong

Average review score: 8.7
- Positive section of review
  
  Good location to reach everything easily by foot (metro and bus stop too). Room is comfy and clean, even if a bit small.
- Negative section of review
  
  The light in the bathroom could be better.
Reviewed: 6 January 2025 Stayed in January 2025

Ilaria Switzerland
From HK$ 975
Eco Tree Hotel
Hong Kong, Hong Kong

Average review score: 8.2
- Positive section of review
  
  Easy to get to from the airport and the facilities and room were nice and clean. Breakfast was also excellent
- Negative section of review
  
  Location is not the best in terms of cleanliness or ease to walk around
Reviewed: 6 January 2025 Stayed in December 2024

Craig Australia
From HK$ 692
木居 Woody House
Hong Kong, Hong Kong

Average review score: 8.1
- Positive section of review
  
  Affordable price. Relatively walkable distance to MTR station. Reception is friendly and helpful.
- Negative section of review
  
  Bathroom - it is really annoying to have the shower making entire bathroom/toilet wet. Drainage is not quick either, meaning it’s impossible to go into bathroom/toilet after you’ve taken a shower until next morning when everything is dry again. Cleaning staff also not the best. When first checked-in, found dirt and dust on my bed. After each day’s clean they also would not automatically refill toilet paper rolls when they see you’re running out.
Reviewed: 6 January 2025 Stayed in December 2024

CHEN Australia
From HK$ 391
Dorsett Kwun Tong, Hong Kong
Hong Kong, Hong Kong

Average review score: 8
- Positive section of review
  
  The windows were quite nice, though the view was not great.
- Negative section of review
  
  The staff were unhelpful, particularly throughout the booking and check in process. The bathroom is very poorly made, with exposed tiles which I cut my back on, the pool was closed throughout our stay which they failed to mention in our communications, and the gym was moved to a tiny room in an upper level room. The room is quite old and very tiny, and the photos do not honestly present the room. I was pretty disappointed with our stay as it doesn’t look like the photos presented online and would never stay here again.
Reviewed: 6 January 2025 Stayed in December 2024

Gemma Australia
From HK$ 3,102
Disney Explorers Lodge
Hong Kong, Hong Kong

Average review score: 8.7
- Positive section of review
  
  The room is spacious, the gardens are nice
- Negative section of review
  
  The food if absolutely horrible. I expect more from a top notch hotel, especially since the food is expensive. Everything was absolutely inedible
Reviewed: 6 January 2025 Stayed in January 2025

Ekaterina Serbia

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