1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location - you won't get any better. Hotel is right on Nathen Road, in the middle of the action. Only 1 minute walk from MTR. Shops and restaurants everywhere. Housekeeping are very friendly - They said hello every time they saw me and always asked if there was anything my room needed.
Negative section of review
Front of house staff could be more welcoming. Although they were very efficient and the porter helped me with my luggage on the first day, I never saw the staff smile or greet people and were generally stand-off ish. Room I stayed in was slightly worn, but not a problem for me.
Positive section of review
Great base for a stay in Hong Kong! In the buzzy mongkok area, close to the markets and to the MTR station so you can get anywhere you need to go in Hong Kong. Our room was small but big enough and with a great bathroom (shower pressure was great!)
Positive section of review
The property is very central!! 😍 When you step outside the building, on the back entrance, it’s already a street full of restaurant. There’s even a michelin restaurant/stall beside the building.
Negative section of review
It’s very small room but what do you expect for the money you paid and in HK? 🤷🏻♀️ Also the walls are thin so you can hear the noise from the hallway and other rooms.
Positive section of review
Very short walk to MTR, aswell as shops and restaurants. Even though I didn't eat in the restaurant, the food looked great and they even had their own little bakery.
Negative section of review
Front of house could've been friendlier, but were still very efficient. Walls were a bit thin as I could hear my neighbors and housekeeping quite clearly.
Positive section of review
The location is perfect, it is near the city, within Walking distance only the Harbour and the rest of the places to visit in the city.
Negative section of review
The hotel has no sitting area in the lobby, especially since we have the elderly with us, while waiting for check-in, we would love her to sit down but unfortunately, there is no sitting area. There is a coffee shop but you have to purchase one before you can sit down, housekeeper doesn't speak English, and it is very hard to instruct them since they don't speak English and we don't speak their language.
Positive section of review
Exceptionally helpful staff ( Billy in particular). Friendly cleaning lady on our floor.
Positive section of review
I love the spacious room, amazing view and breathtaking view heated pool.
Negative section of review
The breakfast que is hilarious and lift waiting time is long also.
Positive section of review
All staff were very attentive and friendly
Negative section of review
The room size is a little too small
Positive section of review
The room was spacious
Positive section of review
Room be spacious
Negative section of review
Dirty , not clean Used cups had not been cleaned and left as it were, just left on the table, and table surface not cleaned