1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Clean room with water filter, Fast service, accommodating staff, big area to left luggage, near to bus station for transfer to airport. My family had our little Christmas celebration.
Positive section of review
It’s spacious compared to other hotels in Hong Kong. All necessary toiletries are provided. Provides coffee and pastries for all guests on the morning.
Negative section of review
The staff, Dexter, at the front desk is very unfriendly and not helpful at all. Seemed reluctant to offer any answer when asked. Talks softly behind the mask and showed his frustration when asked to repeat. A lady who is helping with the new staff during the check in is not very customer centric as well, quite high handed. Need to ask for my special request even though I have indicated. Otherwise, the other staff are nice and helpful. The floor in the room could be good if carpeted as it’s cold during winter. Not really worth the price given bad staff attitude and service.
Positive section of review
Comfortable place to stay, the bus stop is just in front of the place, very nice buffet, my kid love the croissant. They clean every day.
Negative section of review
950 meters from MTR station, but the overpass has direct link to the hotel.
Positive section of review
Good location and very clean room, cleaning up the room everyday
Negative section of review
By itself building is quite noisy and walls are thin, earplugs will fix it
Positive section of review
Great location , hotel staff friendly and helpful
Positive section of review
Very clean and very accommodating staff
Negative section of review
None
Positive section of review
The shuttle bus and the location.
Negative section of review
Rooms are way too small, breakfast spread could be better.
Positive section of review
Staff are polite and helpful.
Negative section of review
Mold in bathroom around the base.
Positive section of review
Good location and service
Negative section of review
Nil
Positive section of review
Check in was quick
Negative section of review
Hot water never really came