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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything! Comfortable beds and beddings, the view from our rooms, the service staff, breakfast and the special kids section although there were too many unhealthy snacks 🤣🤣🤣but kids loved them. The mini claw machine was a highlight for them, but better if the prizes were not more sweets but a mixture of small toys.
Negative section of review
I only had a small unfortunate encounter that was pleasant. I arrived in a cab with my 1.5yo asleep in my arms and a 7yo. And I had to retrieve the baby stroller from the trunk of taxi. No doorman or concierge were there to help. I had to shout loudly for assistance as my 7yo was by herself near cars parked along the drop off. Someone finally came to my assistance.
Positive section of review
Location is good with plenty around and nearby. Not at the heart of touristy TST (along with the noise, crowd and traffic), but also not too far from it. The room is a bit bigger than my disneyland hotel room (which also has 2 queen beds).
Negative section of review
Dated hotel which can still see its former glory. (1) aircon is noisy... the whole time. (2) guest volume is high and thus the lifts are perpetually full (doesn't help when they are small, old and slow). (3) some amenities can be renewed (e.g toilet fixtures, gym - free for use but the key card always doesn't work, cover for chair....).
Positive section of review
Central location and close to public transport, restaurants and shopping centres. My room was exceptionally large with sweeping waterfront view, decent size bathroom and a very comfy queen size bed.
Negative section of review
After arriving at the hotel, I then checked the reviews on google which were pretty harsh. I then had doubts about booking the hotel, only to find out my room was decent (for an older hotel) and service was standard.
Positive section of review
Appreciate the front desk staff for their politeness and helpfulness. Check-in and Check-out was very smooth. Rooms were well thought out with just the right amenities.
Positive section of review
Hotel was very close to Temple market and Jordan Metro Station which is great to get around! It’s very hip and cool and has nice cozy warm vibes.
Negative section of review
My issue was that the rooms are tiny, 17m which makes it so hard to get around if you are going to open your bags so they could have upgraded us especially that we had a toddler which would have been much appreciated.
Positive section of review
Very centrally located with public transport close by. Very clean and the staff were outstanding. Breakfast choices aplenty.
Negative section of review
It’s now December 24 and I left on December 9, and am still yet to receive my “holding pre-authorisation” dollars returned to my account
Positive section of review
The location of the hotel. The hotel was clean and cleaning of rooms was fast and good. Checking in and out were efficient.
Negative section of review
My room window view wasn't good. Afternoon sun makes the room very warm.
Positive section of review
Location is good, easy to walk to subway, department store, and the harbor with light show
Positive section of review
Convenient, clean with friendly staff. I also enjoy staying here
Negative section of review
N/A
Positive section of review
Location and value for money
Negative section of review
Room size a little small