1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This property is exceptional because it is probably one of the most tranquil stays you’ll have in HK. It’s airy and full of natural light, has thoughtful touches such as filtered water taps in the corridors, a great hotel gym and a lovely infinity pool (in summer months). The team are thoughtful, cheerful and genuinely nice! The rooms are comfortable, clean and everything functions. There is no dampness unlike some other HK hotels. I usually have to work while in HK from my hotel room and the wifi is very strong and stable. The desk is also equipped with a handy customisable desk lamp and a large desk. It’s an excellent hotel by all standards. This was my second stay and I was grateful to have been upgraded to a suite! It was a marvellous experience and if you can afford it, I recommend trying it out.
Negative section of review
N/A - I love coming here
Positive section of review
Hotel and rooms was ok and acceptable for its price. The location is not an issue as we took Uber throughout the trip. But to reconsider if mainly using train. Check in check out were average without any concerns. We can also leave our luggages and take them in the evening.
Negative section of review
Room 801, after coming back to room, always smell the cigarette smoke in the room, especially in the toilet - very strong smell. Can hear voice from room next door, especially when leaning on the bed tops.
Positive section of review
The room was large, spacious and very well-appointed. We also really liked the new water filter for cold and hot water which means we no longer need to use bottled water.
Positive section of review
Property is beautiful. I liked the shuttle service and appreciated close proximity to the train station.
Negative section of review
I feel as though the kettle should be put with the tea in rooms. Wasn't until next morning that I had noticed it was in a drawer away from the kettle on the other side of room. The location is also optimal for a layover, however limited food options nearby I wouldn't recommend for anything longer - despite how lovely the hotel is. Quite expensive for little use.
Positive section of review
Fantastic location, minutes from the waterfront with shops a restaurants right outside the door.
Negative section of review
Decor a little tired in the room
Positive section of review
Clean. Shuttle to disneyland. Full of disney statues and wallpapers. Kids loved it.
Negative section of review
No option for pizza for my kids. Swimming pool not operational.
Positive section of review
Modern, clean room, very nice view of harbor
Positive section of review
Wonderful clean room, excellent location.
Negative section of review
I was satisfied with everything
Positive section of review
All is good , view is the best
Negative section of review
Nothing , all is fine
Positive section of review
Very clean, new amenities
Negative section of review
No one answered our room service calls!