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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff. Friendly and helpful with regards to room allocation, luggage assistance, and getting us to the taxi (especially since there is a market right in front of the hotel. Rooms were serviced daily and clean. Good hot water pressure in the shower.
Negative section of review
Room didn’t feel like the advertised 29sqm. Lifts were under the pump with one being serviced for the last month and a second affected by a flooding incident. Staff stepped up to manually operate the lifts. Lack of cutlery and in room coffee was inconvenient. Shower doors / layout was a bit weird.
Positive section of review
Very comfortable stay for a long (17hour) stop over in Hong Kong! Beautiful spacious, clean room, very comfy bed. Staff lovely, everything you would expect from Marriott hotels. Regular free shuttle bus to and from the airport was a great bonus!
Negative section of review
Nothing, all was perfect.
Positive section of review
Position, 5 minutes walking from the HKCEC, starbucks and pret a manger next to the hotel Room renovated
Negative section of review
Room 1917 extremely noisy, located under the laundry, you can clearly hear the washing machine almost all day. Airco very noisy, you can’t sleep with it running. Minibar empty, no coffee machine in the room After a 9 nights stay I asked to print a 7 pages pdf document at the reception and they charged me 7 HK DOLLAR page, honestly it was the first time I’ve seen that in an hotel. The safe in my room didn’t work due to low battery, I informed the reception but nobody fixed it during my stay. Breakfast really doesn’t worth the money
Positive section of review
Great location. Several good places to eat nearby. Friendly staff. Great shower. Comfortable bed.
Negative section of review
The only thing that stopped it getting a 10 was the VERY loud noise coming from the air conditioning system in the corridor. I'm a light sleeper so I always take ear plugs. Sleep for me would have been impossible without them.
Positive section of review
The room was magnificent so cosy so nice bathroom the lights everything!
Positive section of review
Location in central TST Hong Kong, close to MTR, buses etc
Negative section of review
Room was very small, but adequate for 2 people of slight build. Not appropriate for people with large body frame
Positive section of review
Location was excellent. Staff friendly.
Positive section of review
Clean / location / staff
Negative section of review
All ok
Positive section of review
Great staff and facilities.
Negative section of review
Bathroom wasn’t as clean as expected considering its rating and supposed standard.
Positive section of review
Good location
Negative section of review
Not covers or sheets on the bed and bad bathrooms. The staff was noisy in the room in the evenings doing makeover of the room.