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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Family room with 2 Twin sharing Queen Beds Checkin at hotel reception at 8am was a breeze, staff is polite and able to accede to our request-high floor interconnecting rooms (for 5 pax), 1 family twin deluxe-3 pax and 1 King deluxe (2 pax). Even though we cannot check in at 8am, rooms are not ready yet, the rooms will be allocated nearing checkin timing. Left luggages at concierge and headed out to explore the city. Location is good to nearby shopping malls. MOKO has a cinema and we were glad we managed to watch the latest hong kong movie, The Last Dance in Cantonese. King Deluxe Room-clean. Gym-Good spread of machines.
Negative section of review
The sanitary plumbing issue in family twin sharing room. The toilet flushing system was choked up and we had to call the maintenance dept to rectify it, a gruesome sight. Luckily the contents did not overflow. However, the issue was quickly solved. As our 2 rooms are interconnected and the other room guests (double bed) are out and had the requesting for cleaning sign switched on for their room only. We decided to take a longer rest in our room and had the Do Not Disturb sign switched on for our room. At 12 noon, The staff started to clean the other room and opened the 2 interconnecting room doors without knocking first on our interconnecting doors! They had assumed that we were not in our rooms. We had rude shock. They did apologise thinking that we had forgotten to turn on the requesting for cleaning request button! It was a bad experience. It was fortunate that we were getting ready to set off soon. Imagine if we were still in bed! What an embarrassed situation. They should have knocked loudly and wait for an answer before barging into our room. King Deluxe-Pillows a bit too soft
Positive section of review
The room had a nice view facing the sea. It's right on top of a shopping mall so buying stuff was easy, and the way to the train station was linked by a covered footbridge so you don't have to worry about the weather or street traffic.
Negative section of review
The shower in the bathroom has a window panel looking straight into the room, might be great for couples travelling, but if you are with a family member, make sure you have the shower blinds closed. (and thankfully they are wide enough to cover the whole window)
Positive section of review
Excellent location - near the MTR Station, Star Ferry & bus stops. Room was cosy & comfortable and it was cleaned daily.
Negative section of review
Nothing
Positive section of review
Good location great service team near MTR only a few minutes walk
Negative section of review
Breakfast was ordinary to say, but lucky many stores around
Positive section of review
The location was fab, the rooms were clean and well appointed.
Positive section of review
Modern room at a very good location, comes with pocket wifi.
Negative section of review
Nothing.
Positive section of review
Location and room was great, very clean and comfy bed.
Negative section of review
No iron or ironing board in the room.
Positive section of review
Great location
Negative section of review
A little bit outdated
Positive section of review
The Location
Negative section of review
There's no free Coffee
Positive section of review
nothing
Negative section of review
breakfast is served in small room and not really a buffet. one round table and all other people sitting just next to you this is not even close to be convenient