1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Even the standard room was really nice. Loved the bath and how they arranged it to get a view of the mountains. I stayed in the Christmas period and loved the breakfast with the big gingerbread house and the giant Christmas bear in reception. I personally loved the firm mattress though some may not. A really nice building in a great location
Negative section of review
Though it was very clean on the whole, fingerprints all over the bedroom were a bit off putting.
Positive section of review
It is a great location with a decent restaurant, laundromat, and shuttle bus departing to two different locations (metro/harbor) every half an hour. I really appreciate reusable glass drinking bottles and drinking water machines installed on corridors. Rooms are AC and have some other air-clearing equipment.
Negative section of review
It is a pity that the rear windows are matted. This is because they face a cemetery, which I personally find attractive, but it is a taboo in Chinese culture. Otherwise, we could enjoy a stunning view - not only of the cemetery but also of Victoria Peak. Some guests can be really noisy but there is not much that can be done about it.
Positive section of review
It was conveniently located, right next to a shopping centre, and there were plenty of restaurants to choose from. We had a lovely view from our room and it was nice and quiet.
Negative section of review
The conjoining shopping centres are quite difficult to navigate.
Positive section of review
The hotel did a good job in upgrading their drinking water supply. It is very convenient to take drinking water from a dispenser at each floor now.
Negative section of review
Have been staying at Arca hotel 4 times from March till November 24. The experience deteriorated a bit in October and November. The room has an odour, believe that it’s due to the humidity. One of times upon checked in, the dustbin in the toilet was not empty. And one time there was something left on the floor of the bedroom that was not swept or cleared.
Positive section of review
The location is accessible to the trains and is not crowded. The staff are friendly and accommodating.
Negative section of review
The rooms are small and with two single beds one can hardly move around the room. No restaurants in the hotel itself.
Positive section of review
Terrible plastic hotel in the middle of nowhere - only for park necessary
Negative section of review
Everything - nothing is available, everything is in poor service, restaurants doesn’t have ingredients and nobody cares about you because tomorrow new audience for Disney park will come. Worse service in my life for such a money amount. If you want to feel like a sheat for your money please go there
Positive section of review
Staff was so nice. Service was good. The location is very convenient.
Negative section of review
The toilet sometimes had a bad smell coming out.
Positive section of review
Location Comfortable mattress Water pressure
Negative section of review
Room small
Positive section of review
Close to train station and very helpful staff
Negative section of review
Windows in the room are sealed and cannot be opened. Not good if you don’t use air con
Positive section of review
Location Clean comfortable sized room
Negative section of review
The cupboard light didn’t go off a night The plugs point was faulty at the bedside pedalstil It’s noisy at night Room 509