1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The buffet breakfast was great. This was a nice family friendly location as we were going to Disneyland HK. The room was very big and comfy. Even with a concert next door, it was quiet and we didn't hear much.
Negative section of review
The only funny things I would nit-pick are that the staff can be a bit blunt (but that's somewhat to be expected in HK) and we could hear a strange computer sound next to our room which bothered our young son a little bit.
Positive section of review
The location is perfect, easy to move around Hong-Kong. Lots of restaurants around and shops. Room was clean,
Negative section of review
The room was small this is normal in HK but it was clean and the bed a little small!
Positive section of review
The staff was very friendly and attend to call even facing issue at late night.
Negative section of review
The room is not as advertised. The size is ridiculously small, but advertised as 10m2 A super single bed and pretend to be a double deluxe room. No TV, wardrobe as mentioned in the description. The aircond was so loud and disturbing, took some time to fix it in the middle of the night.
Positive section of review
Location is super. Loads of convenient public transport.
Negative section of review
I have been coming to Cosmo for about 10 yrs. Always enjoyed it until now. It was once cozy, well maintained and a pleasure to be. Not any more. I booked rooms with breakfast. Breakfast was a drab little box to take up to one's room with mainly disgusting food. A real shame to still sell room+bkf.
Positive section of review
Helpful and friendly staff. Great value for the price.
Positive section of review
Great location and attractive decor
Negative section of review
Small rooms - but that's HK
Positive section of review
It was a surprise, quite good
Negative section of review
There is no laundry bag provided even we need to pay HK$60, mentioned to the staff already. The towels were dirty, we found stains in it.
Positive section of review
It’s convenient
Negative section of review
It’s difficult to access - I’m disabled No support for moving luggage up and down stairs Restaurants are mindfully bad nutritionally or catering for different needs. Pool always closed when we go Decorating is poor and cleanliness is much to be desired.
Positive section of review
Good location
Positive section of review
No thing
Negative section of review
To small