1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It’s overpriced for the kind of quality and service they provide . They don’t even bring in the luggage to the room we ourself have to take the trolly. 25,000 per night is absolutely not worth it.
Positive section of review
Location good,room is not sound proof, too noisy, workmen useing jackhammer 7am.
Negative section of review
Sound proof room
Positive section of review
Very modern & clean. Lovely view lovely facilities
Negative section of review
Staff were not welcoming or helpful. We called for late checkout months before when we booked, they told us to wait and ask at the hotel so we did. She said come back on your last day. Our flight was at 12am. Would really like to know if we can have a late checkout or not. Then our flight got moved to the next day and they weren’t accomodating to extend our stay. They quoted $600 for a room when we paid $300. They didn’t think to try get us a better deal as we were already in the hotel and yet online it was $500 a night. We moved to another hotel and they gave us early check in, late checkout, wine and chocolates free of charge. Goes to show customer service
Positive section of review
Staff excellent Facilities perfect
Negative section of review
Nothing here
Positive section of review
The accomodation itself
Negative section of review
The location
Positive section of review
Location, cleanliness.
Negative section of review
Pool was not available due to renovation. I was looking forward to a swim
Positive section of review
Mostly everything
Negative section of review
One of the stuff at the reception did not understand English properly that was the only difficulty I had but it was sorted out by other stuff
Positive section of review
City proper
Positive section of review
Everything
Negative section of review
Buffett food for breakfast and dinner was always cold. Get rid of the induction hot plates. They do not work and it spoils the amazing selection