Jabil, a global manufacturing services company, works with numerous legal work contracts within the human resources department for all of their diversified manufacturing, supply chain and engineering lines of business in Mexico. With their SAP reporting software, they needed an easy way to take these reports and transform them into well-designed, presentable documents, while keeping them secure within the HR environment. Their process was time-consuming and cumbersome, and the document outputs were hard to read. They wanted a solution that made the document creation easier, and enabled users to be more productive, have better access to data and quickly produce documents and contracts. They chose EPI-USE Labs’ Document Builder software.

Jabil has numerous international work contracts in Mexico that were created in SAP ABAP. This meant that whenever wording changes were needed, the development team or programmers had to be involved and make the changes, which could take weeks to complete. The team was reliant on a functional team member with ABAP skills to complete these important documents, forcing them to wait for the requested changes to take place. The team would need to wait for new ABAP programs to make changes to existing programs, do testing in development, move the ABAP programs to QA, do more testing, then eventually moving the changes to production. Also, there sometimes wasn’t adequate data in Dev or QA, leading to more time trying to find the data. All of this was taking three weeks of processing time.

The HR team needed to find a solution that removed this bottleneck and wait time.

Jabil implemented Document Builder as part of their existing SAP reporting software, EPI-USE Labs Query Manager. Document Builder solved all of their document creation problems.

Document Builder enabled the team to find the data and make the required document changes themselves, with no ABAP work needed. Without all the additional testing, it shaved off three weeks of work and processing time. By using both Query Manager and Document Builder simultaneously, all the work can be done directly in production, where data is secure and accurate.

“Document Builder is the perfect solution for Jabil, as it gives users the ability to read the employee data in SAP and seamlessly incorporate it into the contract." Cindy Thomas, IT Technical Lead – HR, Jabil.

Query Manager and Document Builder can be used by functional employees, giving users the contract data they need and the ability to make changes in minutes. The team can now work on its own schedule, removing the bottleneck.

"With Document Builder, I knew we would no longer need ABAP programmers, and the changes could be done directly in production in a day or so. Since these are legal documents this was very important. Document Builder has increased the efficiency of our document creation process by 95%, reducing the project time from three weeks to one day."