We tried Hello Wisp and found it a convenient option for discreet delivery of birth control and other wellness needs.
- Medications
- vaginitis | Skip to Review
- UTIs | Skip to Review
- herpes | Skip to Review
- birth control | Skip to Review
- sexual health products | Skip to Review
- Services and consultations
- sexual wellness | Skip to Review
- other healthcare services | Skip to Review
Wisp is a subscription-based telehealth company that provides access to care surrounding sexual health and wellness needs. Wisp can help provide privacy, discretion, and convenient access to sexual health and wellness needs, such as:
- reproductive health
- sexually transmitted infection (STI) testing
- STI treatment
Along with other services, Wisp aims to provide fast, accessible, affordable medication and treatment for health issues. We’ll look at how well Wisp cares for:
- urinary tract infections (UTIs)
- yeast infections
- STIs
Pros
- Wisp medications are delivered free of charge.
- Services are available to all, including those not covered by insurance.
- New users get a free supply of medication their first month.
- Wisp is available in all 50 United States.
- Any prescriptions not covered by Wisp are available for same-day pickup at a local pharmacy.
Cons
- Wisp services are limited to the United States.
- The company caters primarily to those with internet access.
On review website Trustpilot, Wisp has a 4.7 out of five stars rating and over 7,000 reviews. Out of these reviews, 91% are five stars, showing that most people have an overwhelmingly positive experience with the service. For the 4% of reviews with only one star, in which customers indicated unsatisfactory experiences, the company was responsive to each to try to solve the issue at hand.
Healthline senior SEO associate Sydney Hanan tested Wisp and happily reports she would recommend the company.
“Wisp was a very convenient way to get my birth control prescription refilled and delivered. Normally, I would go to an OB-GYN or nurse practitioner to get my prescription, and then I would go to a pharmacy every month to pick it up,” Hanan says.
But she found that Wisp saved her time, and she liked that she could arrange delivery from the comfort of home.
Although Wisp offers 15 different birth control pills, Hanan notes that Wisp “does not seem to offer other forms of birth control, for those who prefer other options, like the shot.”
Overall, she found Wisp a good fit for anyone looking for a convenient way to get birth control prescribed, delivered, or both.
“It probably helped that I have been on birth control for years and already know what works well for me,” she adds.
Wisp offers treatments, products, and medications intended to improve sexual wellness and address multiple health concerns for adults.
Many of the treatments that they offer are catered to people with a vagina. For example, Wisp offers birth control and medications for conditions like bacterial vaginosis (BV) and yeast infections.
But they also offer other products and treatments for all adults, including:
- lubricants
- intimate care products
- medications for cold sores and genital herpes
Whether you need medication for a one-time occurrence or repeat cases, Wisp offers discreet access to treatments. Delivery is fast, and they even offer delivery within a 24-hour window in special cases.
This service usually follows a medical history review to ensure you get what you need.
Here are some products Wisp offers:
Medications
Vaginitis and UTI treatments
Wisp offers treatments for two common types of vaginitis: BV and yeast infections. You can also order UTI treatments. Some of these medications require a prescription, while others are sold over the counter.
Sexual health products
You can get silicone-based lube through Wisp, as a one-time order or as a subscription plan. Silicone-based lube is safe to use with latex condoms, but shouldn’t be used with silicone sex toys.
Services and consultations
Wispcare is where you can book a one-time consultation or opt for a subscription that allows unlimited online consultations. You can get consultations for things like:
STIs
Wisp provides a platform to help diagnose or explain STIs that may affect a person’s well-being. This service allows for unlimited sexual and reproductive health consultations. It also offers sessions with a primary care doctor.
The top treatments covered are for:
Overall sexual wellness
Wisp also helps provide insight into matters affecting sexual ability or interest.
This includes care and proper management advice for conditions, such as:
- pain and dryness during vaginal intercourse
- low libido
- low arousal
Reproductive health
Wisp offers treatment and management options for conditions that affect your reproductive health, like delayed menstruation. It can also provide support for those who are lactating.
The service also looks at the root of conditions, like:
- nonmenstrual bleeding
- genital inflammation
- bladder infection
Other healthcare services
Wisp’s healthcare services aren’t tied exclusively to sexual and reproductive health.
The telehealth company can also fulfill existing prescriptions for common conditions, such as:
Wisp is a good fit for anyone looking for a convenient way to get birth control prescribed and delivered, Hanan says.
Not only does Wisp give you a lot of control over how you get different medications, but the platform allows you to select what’s right for you, delivering it to you within a set time frame. This time frame may be adjusted to suit your preferences.
You have what can easily get you access to medication using a:
- mobile phone
- laptop
- another electronic device with internet access and a camera
Hanan says it’s easy to sign up for Wisp.
“I filled out my information online, first creating an account, answering some onboarding questions, confirming my identity with a picture of myself and my driver’s license, and answering questions about my medical history,” she explains.
The whole onboarding and questionnaire step took around 14 minutes, and she says you’ll need to provide a blood pressure reading.
The consensus among Wisp reviewers is that the platform, very simply, works.
Wisp also allows you to contact a qualified pharmacist or their medical team anytime during the day. This means you can discuss any questions or concerns about your medication or condition.
“My online portal provided me with updates on my order and connected me with other products and services that Wisp offers if I wanted them,” she says. “I also began receiving text message updates.”
Next, a doctor reviews the order.
“The online portal said this part could take 3–5 hours, but my order was approved after 7 minutes,” Hanan says.
Then, Wisp processes the order. Hanan chose to have her order shipped to her rather than picking it up at a pharmacy.
“Shipping was discreet, and the only branding on the box was its colors and Wisp’s nondescript triangle logo,” she says. “Even the return address label was discreet, with the sender listed as ‘Kate Wisplet.'”
For Hanan, shipping took 2 business days (4 days if counting the weekend) from the time she placed her order to the time she received it.
Wisp prices vary according to what you’re looking to treat. You can buy many medications and treatments à la carte or a monthly subscription to certain products and services, like birth control or telehealth visits.
The pricing for a one-time purchase from Wisp is typically higher than what you would pay at a pharmacy. However, if you want to sign up for a subscription, your monthly price may be comparable to buying from your local pharmacy, especially if you use a prescription discount service.
Here are some estimates for pricing for different treatments from Wisp. These prices are accurate as of the date of publication.
Vaginal infections
To manage vaginal conditions, Wisp offers medications like:
- Metronidazole: This antibiotic get is used to treat pelvic inflammatory disease and BV. A monthly subscription is $30 per month and a one-time dose is $108.
- Fluconazole: This medication can treat fungal and yeast infections. The 150-milligram (mg) option costs $15 a month if you want a subscription, or $65 if you just want to buy it once.
Urinary tract infections
Wisp provides several treatment options for UTIs, including:
- Sulfamethoxazole-trimethoprim (Bactrim): This antibiotic is used to treat UTIs and costs $65.
- Nitrofurantoin (Macrobid): This UTI treatment is also $65.
These two treatments are what doctors typically prescribe for what are sometimes referred to as “uncomplicated UTIs.” These are UTIs that occur in otherwise healthy, nonpregnant people with a vagina.
Birth control pills
Since birth control pills need to be taken consistently for as long as you would like to decrease your chance of pregnancy, Wisp offers monthly subscription plans. These range from $5–$19 a month, depending on how far you would like to pay in advance, how much you need, and how you would like them delivered.
For example, Yaz, a popular type of birth control, will run you:
- $25 for a 1-month supply sent to your local pharmacy
- $5 a month for a 3-month supply sent to your local pharmacy
- $19 a month to have Wisp deliver it to you
Herpes treatments
If you discover painful blisters around your mouth, lips, throat, or groin, this could mean you’re experiencing symptoms of herpes.
To help manage this condition, Wisp has several treatment options available at various prices. These include:
- Acyclovir: This is $69 for one-off medication or $10 a month for repeat deliveries.
- Valacyclovir: A 10-day supply of this medication is $57 for a one-time dose or $45 to have it delivered quarterly. A 90-day supply is $65 for a one-time treatment or $60 paid quarterly.
Both medications are taken when outbreaks occur, and they cause similar side effects. However, valacyclovir tends to be prescribed more frequently.
Wisp doesn’t take insurance. But if you use Wispcare, lab tests your doctor orders may be covered by your insurance.
You may be able to use a health savings account (HSA) or a flexible spending account (FSA) if your employer offers these benefits.
Getting started with Wisp is simple. You can begin with the symptoms quiz, which will guide you to the right Wisp service for your needs.
If you want treatment for a specific problem, you’ll be directed to a screen where you can request specific medication or defer to the doctor’s choice.
Once you submit your preferences, you can select whether you’re just looking to pay for a one-time service or interested in signing up for their Wispcare subscription that includes unlimited consultations.
After you check out, you’ll complete a medical questionnaire for your doctor to review. Wisp says you can expect a response from your doctor in 2 to 4 hours during the week and within 24 hours during holidays or weekends.
When your prescription is ready, you can choose to have it delivered free or sent to a local pharmacy for same-day pickup.
Everlywell
Everlywell sells at-home tests for conditions like:
While they may be able to help you narrow down the cause of your symptoms, they don’t offer treatments like Wisp does.
LetsGetChecked
LetsGetChecked also provides at-home tests for your health needs, from STI tests to general wellness tests. There are test kits specially crafted for each condition.
However, like Everlywell, they don’t offer medications or other treatments.
Uqora
Uqora is a company geared primarily toward urinary health. They also offer vaginal probiotics.
They may be a good fit if you’re looking for over-the-counter UTI treatments.
Nurx
Nurx offers various services, including:
- birth control
- acne treatment
- STI testing
- genital herpes treatment
- chlamydia treatment
- trichomoniasis treatment
While Wisp also offers birth control, STI testing, and treatment for genital herpes, it provides more general forms of healthcare management as well.
Hers
Hers provides several services focused on:
- hair care
- acne
- skin care
Comparatively, Wisp focuses on sexual and reproductive health, as well as general healthcare, but does not include:
- acne remedies
- skin care
- hair care
You can see our brand review here.
Lemonaid
Wisp and Lemonaid share many similarities, including assistance with STI testing and health conditions, like menopause and irregular menstruation.
Both platforms provide general healthcare services as well. They also provide alternative services to in-person consultations with healthcare professionals.
But Wisp’s prescription medication service sets it apart from Lemonaid.
• insurance isn’t accepted
• acne treatment
• no medications or assessments
• no medications or assessments
• no personalized health assessments
• at-home testing kits
• herpes treatment
• skin medication
• headache treatments
• sexual health
• skin care
• hair care
• anxiety
• depression
• insomnia
• hair loss
• acne
• erectile dysfunction
*Customer review averages are from Trustpilot.
Though Wisp can be a convenient alternative to in-person appointments, there are some cases where it may be necessary to see a doctor or visit a health clinic instead.
For example, an in-person appointment may be required to diagnose certain conditions, especially in cases where tests are necessary, such as:
- a physical exam
- a blood test
- other imaging tests
It’s essential to get a diagnosis the first time before assuming you have a UTI, a yeast infection, or another health issue.
Though Wisp professionals can provide refills for existing prescriptions, they can’t do an online diagnosis of conditions like:
- arthritis
- diabetes
- high blood pressure
You may also need to see a healthcare professional for conditions that require more intensive care or if your symptoms don’t improve after treatment.
Wisp is as legitimate as they come, should you have concerns about receiving discreet healthcare. The platform helps by offering virtual versus in-person sessions.
The company also provides free delivery of prescription medications, with the bonus of having healthcare professionals on standby to answer any questions or concerns you may have at any time of the day.
Finally, Wisp says that all their physicians and partner pharmacies are board certified and licensed in the United States.
Wisp doesn’t accept insurance. However, certain laboratory tests may be carried out outside of Wisp and paid for in part by your insurance company.
HSAs and FSAs may be used to pay for the cost of treatments received under Wisp.
Your monthly Wisp payments will vary depending on the medications used. Monthly payments start at around $5 and can go as high as $65.
Wisp is currently available only in the United States.
Yes. According to the Wisp website, you can cancel your subscription anytime by contacting their customer support team. You won’t receive a refund if there’s still time remaining in your current subscription period. Still, you’ll continue to receive access to the benefits of your subscription until the period is over.
Wisp is a telehealth company that offers prescription and OTC medications shipped straight to your door in discreet packaging.
You can also access online doctor consultations to chat with a professional about sexual wellness concerns from the comfort of your home.
