Last updated on Dec 21, 2024

A colleague gets defensive during conflict resolution. How do you keep your emotions in check?

When a colleague gets defensive, maintaining your composure is crucial to resolving the conflict effectively. Here are some strategies to help you stay calm:

Practice active listening: Focus on understanding their perspective without interrupting, which can defuse tension.

Use "I" statements: Frame your responses to express your feelings without blaming, which can prevent escalation.

Take a pause: If emotions run high, suggest a short break to cool down and gather thoughts.

How do you handle conflict when emotions run high?

Conflict Resolution

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Last updated on Dec 21, 2024

A colleague gets defensive during conflict resolution. How do you keep your emotions in check?

When a colleague gets defensive, maintaining your composure is crucial to resolving the conflict effectively. Here are some strategies to help you stay calm:

Practice active listening: Focus on understanding their perspective without interrupting, which can defuse tension.

Use "I" statements: Frame your responses to express your feelings without blaming, which can prevent escalation.

Take a pause: If emotions run high, suggest a short break to cool down and gather thoughts.

How do you handle conflict when emotions run high?

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A colleague gets defensive during conflict resolution. How do you keep your emotions in check?

Conflict Resolution

A colleague gets defensive during conflict resolution. How do you keep your emotions in check?

Conflict Resolution

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A colleague gets defensive during conflict resolution. How do you keep your emotions in check?

Conflict Resolution

A colleague gets defensive during conflict resolution. How do you keep your emotions in check?

Conflict Resolution

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