Last updated on Jul 24, 2024

Here's how you can make your feedback clear and actionable in operating systems.

Providing feedback on operating systems, whether you're a user reporting bugs or a developer suggesting improvements, is crucial for the evolution of these complex software environments. Operating systems (OS) are the backbone of your computing experience, managing hardware and software resources, and providing common services for computer programs. Your input can lead to more stable, efficient, and user-friendly systems. Remember, your goal is to enhance the OS for everyone, so clarity and precision in your feedback are key.

1 Define Issues

When you encounter a problem or have a suggestion, start by defining the issue clearly. Describe the problem in detail, including the context in which it occurs and its frequency. If it's a bug, specify the operating system version, the hardware you're using, and the steps to reproduce the issue. For enhancements, explain the current limitation and how your suggestion offers a solution. Providing this level of detail helps developers understand the problem and prioritize their response.

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Eudes Scarpeta

Fundador e Diretor do IMP - Instituto de Impressão
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Todos os gestores vão errar algum dia! E isso não é um deseje, mas uma constatação, afinal, ninguém é perfeito estamos todos sujeitos a tomar decisões apressadas, com pouca informação ou com viés de parcialidade. Isso significa que, ao desenvolver sistemas operacionais, processos de produção e protocolos diversos, todo cuidado é pouco. Assim, como fazer para mitigar, minimizar ou mesmo não errar em nada?

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2 Use Examples

Examples are invaluable when explaining complex issues in operating systems. If you're reporting a bug, include screenshots or screen recordings that showcase the problem. When suggesting a feature, mock-ups or diagrams can illustrate your idea effectively. These visual aids complement your written description and can often convey information more clearly than text alone. Remember to anonymize any sensitive information in your examples.

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3 Be Objective

Maintain an objective tone in your feedback. Focus on the issue at hand rather than personal frustration. Objective feedback is more likely to be received positively and acted upon. Clearly differentiate between what is a bug, a personal preference, or a design suggestion. By being objective, you help ensure that your feedback is taken seriously and that you're contributing constructively to the operating system's development.

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4 Suggest Solutions

While identifying problems is important, suggesting possible solutions can be even more helpful. If you have technical expertise, offer a high-level idea of how the issue might be resolved. For less technical users, describe what an ideal resolution would look like from a user's perspective. This doesn't mean you need to provide code snippets, but framing the problem with potential solutions in mind can guide developers towards the most user-centric fixes.

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5 Prioritize Feedback

Not all feedback is created equal. Prioritize your feedback based on the impact of the issue. Critical bugs that cause system crashes or data loss should be reported immediately, while cosmetic issues might be lower priority. When suggesting features, consider how they would benefit all users of the operating system. Prioritization helps developers allocate their resources effectively to address the most significant concerns first.

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6 Follow Up

After submitting your feedback, be prepared to engage in a dialogue. Developers may reach out for additional information or clarification. Respond promptly and provide any requested details to keep the process moving forward. Following up shows that you're invested in the improvement of the operating system and willing to collaborate with the development team to refine your feedback.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can make your feedback clear and actionable in operating systems.

1

2

3

4

5

6

7

1 Define Issues

2 Use Examples

3 Be Objective

4 Suggest Solutions

5 Prioritize Feedback

6 Follow Up

7 Here’s what else to consider

Operating Systems

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Here's how you can make your feedback clear and actionable in operating systems.

1

2

3

4

5

6

7

1 Define Issues

2 Use Examples

3 Be Objective

4 Suggest Solutions

5 Prioritize Feedback

6 Follow Up

7 Here’s what else to consider

Operating Systems

Rate this article

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