How can arbitration be used effectively to resolve conflicts?

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Arbitration is a form of alternative dispute resolution that can help executive managers handle conflicts in a timely, cost-effective, and confidential manner. Arbitration involves appointing a neutral third-party, called an arbitrator, who listens to both sides of a dispute and makes a binding decision. Unlike litigation, arbitration does not involve courts, judges, or juries, and the parties can choose the rules, procedures, and criteria for the arbitration process. In this article, you will learn how arbitration can be used effectively to resolve conflicts in different situations, such as between employees, customers, suppliers, or partners.

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