How can RPA improve business analysis processes and outcomes?
Robotic process automation (RPA) is a technology that uses software robots or digital workers to perform repetitive, rule-based tasks, such as data entry, invoice processing, or customer service. RPA can help businesses save time, reduce errors, and improve efficiency. But how can RPA improve business analysis processes and outcomes? Business analysis is the practice of identifying business needs, defining solutions, and facilitating change. Business analysts (BAs) are professionals who perform business analysis tasks, such as eliciting requirements, modeling processes, testing solutions, and managing stakeholders. In this article, we will explore how BAs can leverage RPA to enhance their skills, deliver value, and become certified.