How can you apply information architecture to legacy software systems?

2 Define the user needs and goals

The next step is to define the user needs and goals that the system should meet or exceed. You can use methods such as personas, scenarios, user stories, and user journeys to create a clear picture of who the users are, what they want to achieve, and how they go about it. You can also prioritize the user needs and goals based on their importance and frequency, and align them with the business objectives and requirements.

3 Design the new structure

The third step is to design the new structure of the system that can better support the user needs and goals. You can use methods such as card sorting, tree testing, sitemaps, and wireframes to create a logical and intuitive hierarchy of information, navigation, and interaction. You can also use principles such as consistency, simplicity, clarity, and feedback to guide your design decisions and ensure a coherent and user-friendly system.

4 Implement the new structure

The fourth step is to implement the new structure of the system using the appropriate technologies and platforms. You can use tools such as prototyping, coding, testing, and deployment to build and launch the new system. You can also use standards and best practices such as accessibility, security, performance, and documentation to ensure a high-quality and reliable system.

5 Evaluate the new structure

The final step is to evaluate the new structure of the system and measure its impact and effectiveness. You can use methods such as user feedback, analytics, usability testing, and A/B testing to collect data and insights on how the users perceive and use the new system, and how the system meets or exceeds the user needs and goals. You can also use metrics such as satisfaction, retention, conversion, and revenue to quantify the value and benefits of the new system.

6 Iterate and improve

Applying IA to legacy software systems is not a one-time project, but an ongoing process of iteration and improvement. You should always monitor and analyze the user behavior and feedback, and identify any issues or opportunities for enhancement. You should also keep up with the changing user needs and goals, and the evolving technologies and trends, and adapt your system accordingly.