How can you create an inclusive problem-solving framework?

1 Identify the problem

The first step is to define the problem you want to solve, and why it matters. This may seem obvious, but often problems are vague, ambiguous, or framed in a way that excludes or marginalizes some stakeholders. To avoid this, you need to involve a diverse and representative group of people who are affected by or have a stake in the problem. Ask them to share their needs, goals, challenges, and insights. Use open-ended questions, active listening, and empathy to understand the problem from different angles and perspectives.

2 Generate ideas

The next step is to brainstorm possible solutions to the problem, without judging or filtering them. This is where you can unleash your creativity and tap into the collective intelligence of your group. To encourage more diverse and inclusive ideation, you can use techniques such as mind mapping, SCAMPER, or brainstorming cards. These methods help you to explore different aspects of the problem, generate more and varied ideas, and build on each other's suggestions. You can also invite feedback and input from external sources, such as experts, customers, or communities.

3 Evaluate and select ideas

The third step is to evaluate and select the best ideas from your brainstorming session, based on their feasibility, desirability, and impact. This is where you need to apply some criteria and logic to your creative process, but also remain open to different opinions and preferences. To ensure a fair and inclusive evaluation, you can use methods such as voting, ranking, or dotmocracy. These methods allow everyone to express their preferences and opinions, and to see how others think and feel. You can also use methods such as prototyping, testing, or pitching to validate and refine your ideas.