How can you increase mobile device user awareness of EMM security policies and procedures?

1 Explain the benefits

One of the first steps to increase user awareness of EMM security policies and procedures is to explain the benefits of EMM security for both the organization and the individual. Users may perceive EMM security as an inconvenience, a restriction, or a violation of their privacy, unless they understand how it protects their data, devices, and identity from cyberattacks, malware, phishing, and other threats. You can use examples, scenarios, or stories to illustrate the potential consequences of not following EMM security policies and procedures, and how they can affect the organization's reputation, productivity, and compliance, as well as the user's personal and professional information.

2 Provide clear guidelines

Another step to increase user awareness of EMM security policies and procedures is to provide clear guidelines on what users should and should not do with their mobile devices. Users may not be aware of the best practices, dos and don'ts, and common mistakes related to EMM security, such as using strong passwords, enabling encryption, updating software, avoiding public Wi-Fi, reporting lost or stolen devices, and avoiding suspicious links or attachments. You can create a user-friendly handbook, a FAQ page, a checklist, or a video tutorial to explain the EMM security policies and procedures in simple and understandable terms. You can also use

tags to highlight the specific commands, settings, or steps that users need to follow.
###### Offer training and support
A third step to increase user awareness of EMM security policies and procedures is to offer training and support to users. Users may have questions, doubts, or difficulties in complying with EMM security policies and procedures, especially if they are new to EMM or if the policies and procedures change over time. You can provide regular training sessions, webinars, workshops, or quizzes to educate users on the EMM security policies and procedures, and to test their knowledge and skills. You can also provide a dedicated helpdesk, a chatbot, a forum, or a feedback system to assist users with any issues, concerns, or suggestions related to EMM security.
###### Monitor and reward compliance
A fourth step to increase user awareness of EMM security policies and procedures is to monitor and reward compliance. Users may need incentives, feedback, or recognition to adhere to EMM security policies and procedures, and to improve their EMM security behavior. You can use tools, metrics, or reports to track and measure user compliance with EMM security policies and procedures, and to identify any gaps, risks, or violations. You can also use gamification, badges, certificates, or rewards to motivate, encourage, or acknowledge users who follow EMM security policies and procedures, and to create a positive EMM security culture.
###### Involve and empower users
A fifth step to increase user awareness of EMM security policies and procedures is to involve and empower users. Users may feel more engaged, committed, and responsible for EMM security if they have a voice, a choice, or a role in the EMM security process. You can solicit user input, feedback, or suggestions on the EMM security policies and procedures, and incorporate them into the decision-making or improvement process. You can also assign user roles, responsibilities, or champions to promote, advocate, or mentor EMM security among their peers or teams. You can also create a user community, a newsletter, or a blog to share EMM security tips, news, or stories.
###### Update and communicate regularly
A sixth step to increase user awareness of EMM security policies and procedures is to update and communicate regularly. Users may lose interest, confidence, or trust in EMM security if the EMM security policies and procedures are outdated, inconsistent, or unclear. You can review, revise, or refresh the EMM security policies and procedures periodically, and ensure that they are aligned with the latest trends, threats, or standards. You can also communicate any changes, updates, or reminders to users via email, SMS, push notifications, or pop-ups, and ensure that they are aware of the current EMM security policies and procedures.
######Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?