How can you make FM training more effective and engaging?

FM lead at any site must sit with his team leads to understand the requirements of training A ) Understand the scope of FM services at site B ) Team leads need to plan a 12 month rigorous plan for training along with learning and development team C) FM head to prioritise the type of training to be mandatorily done by site team D ) Trainings at regular intervals can be made interesting by issuing certificates to the trained fellow E ) The mode of training must be made enjoyable, often trainers do a laptop or presentation whereas it's always more good when you do a live training of the usage of equipment or live training of usage of tools The process of ( train the trainer) Can further help in creating a good FM training program

For me you need to know what is missing in FM. You must firstly understand the entire facility before you know what is lacking with the team skills. A FM training analysis should be done.

You can bring a horse to water but you cannot make her to drink. Sound familiar this phrase right? Only thirst make the desire to drink and quench. So before conducting any training to complete the due diligent - understand the target group and know their current issues before you propose solutions via your training. Hence fit for purpose program can be implemented. Make sense?

Actually, my way of FM training should always not by one way process. It should be always two way process. Than only we come to know the skills of trainers as well as support them in the lacking areas. The trainer always compare and explain some examples of reality experience to the trainers it's effective way to reach out.

Well first you must have right individuals who are self motivated to affect anything. FM encompases a wide range of activities and functions. Lets assume we have the right individuals to be trained then it should be easy to engage trainees in interactive simulations where Virtual reality or Augmented reality can be used and to a motivated individual this will be interesting and worth exploring more. Real case studies are also effective in training. Practical examples can make the training more relatable, engaging and practical. I feel there is need of more demonstrations than Power point presentations. But my point is start with the right "material". Get feedback and customize. Is FM a supporting service or the core service?

From my point of view discussions, quizzes, and case studies with colleagues, are necessary to conduct with personal presence. Being in the audience is the best approach. The friendly atmosphere contributes to the fact that the studied material is absorbed more easily, and additionally, employees establish useful connections and get to know each other better.

The level of competence in FM is very difficult to measure by percentages. Different training programs differ from each other in their effectiveness and the amount of information that they offer. In addition to testing for SMART goals, the acquired practical experience is required. The best indicator is 100% satisfaction of even the most capricious client and the absence of failures, or malfunctions.

Best way to learn is a fun challenge! When my mentors challenged me to figure out how to fix an appliance or notice quality issue that were missed in a unit, I often didn’t see it! However in a growth environment, a miss is a chance to learn — my guesses were respected and corrected if need be. I like to train the same way, ask questions, then guide and explore together:) Have fun!