How can you monitor and control mobile application usage with EMM?

Mobile applications are essential for productivity, collaboration, and communication in the modern workplace. However, they also pose security risks, such as data leakage, malware infection, and unauthorized access. How can you monitor and control mobile application usage with enterprise mobility management (EMM)?

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Selected by the community from 4 contributions. Learn more

1 What is EMM?

EMM is a set of tools and policies that enable organizations to manage, secure, and optimize the use of mobile devices, applications, and content. EMM typically consists of three components: mobile device management (MDM), mobile application management (MAM), and mobile content management (MCM). EMM helps you protect your data, comply with regulations, and enhance user experience.

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Prasanna Venkateshan B.E,M.S,LA ISO 27001

Technical Lead of Third Party Risk Assessments at Atlas Systems Private Limited
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Yes it is possible to control the mobile applications with on of the components of EMM such as mobile application management. Most of the controls should exists in the mobile applications itself. The applications should be jail broken ones, which is prohibited by all legitimate entities.

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2 How does MAM work?

MAM is the component of EMM that focuses on managing and securing mobile applications. MAM allows you to control which applications can be installed, updated, configured, and removed from mobile devices. MAM also enables you to apply security policies, such as encryption, authentication, and remote wipe, to specific applications or groups of applications. MAM can be implemented in different ways, such as app wrapping, app containerization, or app store management.

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3 What are the benefits of MAM?

MAM offers several benefits for both organizations and users, such as reducing security risks, enforcing compliance, increasing productivity, and improving user satisfaction. It can prevent unauthorized or malicious applications from accessing data or networks, ensure applications meet industry or regional standards and regulations, provide users with the applications they need to be productive, and respect user privacy and preferences by allowing them to use their own devices (BYOD).

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Ali Rezaei

IT Operations Engineer at CBRE
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MAM empowers both businesses and employees in the BYOD world. Companies gain robust data security through app isolation, granular control over usage, and streamlined app distribution, driving productivity and minimizing costs. Employees enjoy the convenience of using their own devices for work, simplified workflows, and enhanced collaboration – all with heightened security and privacy. It's a win-win for a productive and secure mobile experience!

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4 How can you monitor mobile application usage?

Monitoring mobile application usage is an essential part of MAM, as it can help you gain an understanding of how users interact with your applications, identify any issues or problems, and evaluate the effectiveness and impact of your applications. To achieve this, you can use various tools and methods such as analytics, reporting, feedback, and surveys. This will enable you to assess how often users use your applications, how long they spend on them, what features they access, as well as how the applications contribute to your business goals, user feedback, and return on investment.

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5 How can you control mobile application usage?

Controlling mobile application usage is another key aspect of MAM and can help you manage the lifecycle of your applications, apply security policies, restrict or block access, and enforce data usage limits. To do this, you can use various tools and methods such as policies, rules, profiles, and commands. This can help you deploy, update, configure, and retire applications; encrypt, authenticate, and remotely wipe them; and prevent excessive or unnecessary consumption of bandwidth or storage. Additionally, you can restrict or block access to certain applications or features based on criteria such as device type, user role, location, or time.

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6 How can you get started with EMM and MAM?

If you want to monitor and control mobile application usage with EMM and MAM, you need to define your objectives and requirements, such as what applications you want to manage and what security and compliance standards you need to meet. You also need to choose an EMM solution that suits your needs and budget, such as a cloud-based or on-premise service. After implementation and testing of the EMM solution, you can monitor and control your mobile application usage, such as collecting and analyzing the data, adjusting and enforcing the policies, and resolving and preventing the issues. This will help ensure that user needs and expectations are met while meeting the necessary security and compliance standards.

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Freddy S.

Cyber Threat Analyst @ ECG | ISO/CEI 2770
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Now on days, you can really get started by enforcing a policy: Implement policies to regulate app usage based on factors such as time, location, or device status. Enforce security policies, like requiring device encryption or enabling app-level security features.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Freddy S.

Cyber Threat Analyst @ ECG | ISO/CEI 2770
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With a Geofencing, we could: - Define geographical boundaries where certain apps or functionalities are allowed or restricted. And with an integration with Identity Management Systems: - Integrate EMM with identity management systems for seamless user authentication and authorization. Remember that the specific features and capabilities can vary between different EMM solutions, so it’s important to choose one that aligns with your organization’s needs and security requirements.

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How can you monitor and control mobile application usage with EMM?

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1 What is EMM?

2 How does MAM work?

3 What are the benefits of MAM?

4 How can you monitor mobile application usage?

5 How can you control mobile application usage?

6 How can you get started with EMM and MAM?

7 Here’s what else to consider

Information Security

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How can you monitor and control mobile application usage with EMM?

1

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3

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5

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1 What is EMM?

2 How does MAM work?

3 What are the benefits of MAM?

4 How can you monitor mobile application usage?

5 How can you control mobile application usage?

6 How can you get started with EMM and MAM?

7 Here’s what else to consider

Information Security

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