How can you recognize and manage team members' emotional triggers?

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Emotional triggers are events, words, or situations that provoke an intense emotional reaction in someone. They can affect anyone, but they are especially common and challenging in teams, where different personalities, backgrounds, and expectations can clash. As a team leader or member, you need to be able to recognize and manage your own and others' emotional triggers, to prevent conflicts, misunderstandings, and poor performance. In this article, you will learn how to do that by following these four steps:

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