How can you use active listening to boost your emotional intelligence as a supervisor?

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Emotional intelligence (EI) is the ability to understand and manage your own and others' emotions, especially in the workplace. As a supervisor, EI can help you build trust, communicate effectively, and motivate your team. One of the key skills that can boost your EI is active listening, which means paying attention, showing interest, and responding appropriately to what others say. In this article, you will learn how to use active listening to improve your EI as a supervisor in four steps.

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