How can you use EI to manage conflict with authority figures?

Old saying, Boss is always right. Emotionally intelligent people use this saying as a tool in their mind to counter attact logically their authority figures, when they feel time is right. They understand boss is trying to prove his point forcefully. They wait for right moment and opportunity to talk to their seniors. Authority figures themselves are in conflict sometimes and with the result it creates conflict with others in their team. Best way to deal with such people is NOT to confront such people when they are in bad mood or they want to push too much to prove that they know everything and they are right. Wait for that moment when boss is in listening mood.

Identifying your emotions with emotional self-awareness is a great way to manage your emotions and diffuse any conflict. First, understand what your level of comfort is within emotional self-awareness. If it is low, than you most likely need help in up skilling your emotional self-awareness skills. Second, a great framework by the late Dr Ellis can help you diffuse your own emotions and not project them into the discussions with those you are dealing with in authority. It is called the ABCDE technique. A= Activating Event: What triggered you? B= Beliefs: What are the subsequent beliefs? C= Consequences: What are the consequences as a result of A, then B? D= Debate, Discard and Dispute: Go from impulse to reason. E= Effects: End Result

EI is purely about regulating own emotions and then empathising the emotions of other party. I absolutely feel that listening by completely putting your perspective aside for a moment is the first step. Second would be taking a pause and absorb And finally, putting all the focus on finding common ground and solution

After 3 years working directly with recruitment, I deal with authority figures on a daily basis. Emotional intelligence proves to be very important in my daily work life, especially when it comes to recruiting people and dealing with frustrations, such as not being able to hire, not having a position for that candidate, not having a candidate for a position, and so on. Self-awareness and emotional regulation are my main strategies for dealing with situations where I believe in a candidate and they are not accepted by the hiring manager - so I always use active listening and assertive communication, always focusing on the problem itself and showing flexibility.

To manage conflict with authority figures using emotional intelligence: Be aware of your emotions and triggers. Stay composed and regulate your reactions. Understand the authority figure's perspective and show empathy. Listen actively and respectfully without interrupting. Express your thoughts assertively and professionally. Focus on finding mutually beneficial solutions. Be adaptable and willing to compromise. Utilize conflict resolution skills like mediation and negotiation. Maintain emotional resilience and a positive attitude. Build rapport and foster open communication for future interactions.

Employing emotional intelligence to manage conflict with authority figures involves empathy and effective communication. Understand their perspective, acknowledge emotions, and seek common ground. Choose words carefully, emphasizing collaboration over confrontation. By recognizing and regulating your own emotions, you can contribute to a constructive resolution that maintains a positive professional relationship.

Once you become comfortable in managing your emotions, and once you diffused them, it will be easier to have a rational discussion and stay grounded. Your calmness will also inspire calmness within them, because they won't feel as defensive or triggered by your emotions. We often underestimate the impact of our feelings, but people can sense how we feel about them and managing non-verbal communication skills is essential.

O Ideal é ter empatia e saber o momento certo de falar, expressando as emoções de forma assertiva, buscando a melhor solução para ambos os lados.

Relationship with Authority can feel loaded for many of us. - I would notice my discomfort and emotions - I would prepare ahead through somatic process so I feel strong and grounded - My response to them will include how I think and feel - I will choose ' I' language and non controversial language - I will be curious to seek and understand especially the tough pieces of their feedback - I will express my gratitude for their time and effort.

Choice is a powerful tool. Decide to respond in a way that aligns with your values and the outcome you desire. My experiences have taught me that reactions based on immediate emotions are less effective than responses chosen with intention.

Emotionally intelligent person is always a good listener. Most of the time authority figures are not being heard by teams. Result is frustration and conflicts. If a person will listin to boss and then give reasoning with respect and create a rapport and discuss logically and go deeper to find the actual reasons for conflict. There is every possibility that authority figures also feel that they are being heard. Their Perspective can also change.

Set an intention, no matter how much you disagree, to seek to understand before being understood. Apply curiosity to genuinely understand their point of views, which may be uncomfortable if you disagree. But if you do, it shows you have high levels of emotional maturity and you can look for solutions based on common ground. Just because you don't agree, it does not mean you can accept and move forward.

Fácil de falar, difícil de fazer! Quantas vezes estamos em uma discussão na qual diante de você ha um interlocutor ansioso por expor seu ponto de vista a ponto de praticamente não ouvir o que você está dizendo? Já me peguei muitas vezes pensando no meu argumento enquanto meu colega estava batalhando para expor sua opinião. Ouvir realmente exige esforço, disciplina e desprendimento; e se você se dispor a isso, pode crer que seu mundo se expande. Por mais preparado que você seja, pode ser que a “cereja do bolo” seja acrescentada pelo seu interlocutor, e eventualmente ( as vezes nem tão eventualmente) você perceberá que não é o dono da verdade! Abra sua mente, compartilhe e aceite contribuição, pois assim todos crescem!

People with high EI are quite often good listeners. This is key to effectively communicating your response. If you have a conflict situation, there is nothing wrong with noting down key points during the conversation to ensure you stay on topic when responding. This will help you remain calm as well and stay on topic.

Aktiv zuhören wird in der heutigen, digitalen Zeit immer wichtiger. Freunde werden durch neue Medien ersetzt. Diese weisen jedoch keine Empathie auf und so werden Emotionen angestaut, nicht ausgelebt und so entstehen viele psychische Probleme.

One of the best reminders to help you communicate effectively is to remember that communication is a three way street: 1. Your perception of them. 2. Their perception of you. 3. The actual issue at hand. Focus on the actual issue at hand to minimize emotions clouding the conversation and your judgement.

Extend the perspective on effective communication by emphasizing active listening as a crucial component. Rather than solely focusing on expressing your thoughts and feelings, prioritize understanding the perspectives of others. Actively listen, ask clarifying questions, and demonstrate empathy. This two-way communication fosters a more collaborative environment for resolving conflicts, where mutual understanding lays the foundation for constructive dialogue and resolution.

La comunicación efectiva va a fortalecer las relaciones interpersonales, aumentando el bienestar de los equipos y las personas. Otro aspecto importante es el beneficio que aporta en la cohesión de equipos amortiguando los conflictos que pueden originarse. Cuando practicamos la comunicación efectiva, bajo mi experiencia, estamos sembrando confianza para que las personas puedan desarrollar sus habilidades y talento. También me ha ayudado a alinear la estrategia y valores a las personas.

Communication is not only verbal words, it is body language and tone of voice. Authority figures also observe that their teams are in communication just for sake of keeping the formal language. Whereas their body language and tone are not in sink with what they speak. This create conflicts between teams and authority figures. Best way is to give feedback to bosses with respect and with full logic and research. One can come up with creating Logical sheets, feedbacks and other evidences to prove your point instead of using body language and tone to show annoyance.

In my opinion, an important aspect of using emotional intelligence to manage conflict with authority figures is **Empathy**. Understanding and acknowledging the perspective and emotions of the authority figure can facilitate open dialogue, build trust, and lead to more effective conflict resolution.

Working together to find a solution ensures that all parties have a stake in the outcome. My time in the Army and as an entrepreneur has shown me that collaboration often yields the most sustainable outcomes.

Gerenciar conflitos com figuras de autoridade pode ser desafiador, mas a inteligência emocional (IE) te coloca no controle. Domine as etapas a seguir para transformar atritos em oportunidades de crescimento e fortalecer seus relacionamentos profissionais: Mergulhe em Si Mesmo: Reflita sobre o que te perturba, nomeando seus sentimentos e reconhecendo seus gatilhos. Empatia em Ação: Entenda sua perspectiva e os motivos por trás de suas ações. Assertividade Equilibrada: Expresse suas necessidades e sentimentos de forma respeitosa e construtiva. Presença Total: Preste atenção à comunicação verbal e não verbal da figura de autoridade. Linguagem Positiva: Utilize "eu sinto" e "eu preciso" para se expressar sem culpar ou atacar.

Konflikte erfordern in der Regel ein aufeinander zugehen und Lösungen welche für Beide Seiten ein positives Ergebnis bedeuten.

Aportar soluciones y negociar con nuestros colaboradores es algo muy común en nuestro día a día siendo un factor clave para mantener el buen clima laboral. En mi opinión, debemos ser flexibles a la hora de aportar ideas y respetuosos con las aportaciones de los demás. Ser honestos a la hora de plantear soluciones es clave para diseñar una cultura de franqueza y confianza en los equipos de trabajo.

Para una comunicación efectiva es importante tener un objetivo de lo que queremos transmitir a los demás. Igualmente la coherencia es el elemento por donde va a circular la comunicación efectiva dado que le tenemos que dar un sentido y equilibrio entre la comunicación no verbal con el mensaje que queremos expresar, utilizando un tono de voz adecuado. Cuidar también el exceso de información verbal. A veces, menos es más, para que las personas puedan comprender y retener la información.

First thing FIRST, if your fight/flight/or freez responses have been activated, STOP and take a mental break. Take some time/space to center yourself and examine where that resistance is coming from. Ask for more clarifications, be curious what triggered you. Sometimes our perceptions hijack the situation. It really doesn't hurt to grab a beverage, get a lunch, or engage at a none business related environment to talk, it puts your mindset at a more relaxed state, and conversation flows differently. 🙏🏻

When you have a conflict with authority figures try these steps to manage it wisely: 1️⃣ Take your time to manage your emotions and let them pass through you without interacting. 2️⃣ Try to analyze what you heard from them to know their motives and their priorities. 3️⃣ Find a common thing between your perspective and their and let it be the corner stone in your next negotiation with them. 4️⃣ In your next negotiation with them try to assure their fears and use their motives to gain their approval and reach a win-win situation.