How can you use feedback to build stronger relationships with stakeholders?

Feedback is a powerful tool to improve your training and development programs, but it can also help you build stronger relationships with your stakeholders. Stakeholders are the people who have an interest or influence in your training and development activities, such as your clients, managers, learners, or colleagues. By using feedback effectively, you can show them that you value their opinions, needs, and expectations, and that you are committed to delivering high-quality and relevant learning solutions. In this article, we will explore how you can use feedback to build stronger relationships with stakeholders in four steps: before, during, after, and beyond the workshop.

1 Before the workshop

Before you design and deliver a workshop, you need to understand the needs and expectations of your stakeholders. You can do this by conducting a needs analysis, which involves asking questions, observing, and reviewing data to identify the gaps and goals of your learners and clients. By involving your stakeholders in this process, you can create a sense of ownership and alignment, and ensure that your workshop is tailored to their specific context and challenges. You can also use this opportunity to communicate your objectives, methods, and evaluation plan, and to address any concerns or questions they may have.

Add your perspective

Rajdeep D.
Report contribution
Feedback is crucial for building stronger relationships with stakeholders. Actively seek input, listen attentively, and demonstrate responsiveness to their concerns. Regularly communicate progress and incorporate their suggestions to show that their input is valued. Transparently address any issues raised and highlight positive outcomes resulting from their feedback. Foster a culture of continuous improvement by using feedback to refine strategies and enhance collaboration. By consistently demonstrating a commitment to stakeholders' perspectives, you establish trust and strengthen relationships, fostering a mutually beneficial partnership that thrives on open communication and shared goals.

Like
Ricky Strode

Learning, Training, and Development | I help organizations Get Better Results Higher ROI hitting KPIs | I specialize in providing solutions to complex L&D program issues | 1 on 1 personal development sessions
Report contribution
Encourage an open dialogue where stakeholders feel comfortable providing feedback. Use surveys, regular check-ins, and suggestion boxes to gather insights. Act promptly on feedback received, showcasing a commitment to addressing concerns and making improvements. Clearly communicate the changes made based on the feedback received. Building trust involves demonstrating that stakeholder input is valued and contributes to meaningful change.

Like
Anamika -

Human Resource Manager || IIM-Calcutta Alumnus || LinkedIn Top HR Voices || ESG Enthusiast || Sustainability || HR Development || HR Leader || Motivational Speaker || Soft skills trainer
Report contribution
"Feedback is the only way to ensure you are still on the right track". 1.Welcome feedback from stakeholders, seeing it as a way to grow and improve together. 2.Communicate openly, addressing concerns raised by stakeholders with transparency and sincerity. 3.Actively listen to suggestions and incorporate meaningful enhancements, showing responsiveness. 4.Cultivate a collaborative culture where everyone's input is recognized and valued. 5.Build trust by consistently demonstrating that stakeholder feedback is crucial for shared success and mutual growth.

Like

2 During the workshop

During the workshop, you need to collect feedback from your learners and clients to monitor their satisfaction, engagement, and learning outcomes. You can do this by using various methods, such as surveys, quizzes, polls, discussions, or observations. By collecting feedback during the workshop, you can make adjustments and improvements as needed, and demonstrate that you care about the quality and relevance of your learning solution. You can also use feedback to encourage participation, interaction, and reflection among your learners and clients, and to create a positive and collaborative learning environment.

Add your perspective

Ricky Strode

Learning, Training, and Development | I help organizations Get Better Results Higher ROI hitting KPIs | I specialize in providing solutions to complex L&D program issues | 1 on 1 personal development sessions
Report contribution
Ask stakeholders for specific feedback on training programs, materials, and delivery methods. Tailor questions to gather insights on areas that directly impact the stakeholders goals and objectives. Frame feedback as a catalyst for continuous improvement rather than focusing solely on identifying problems. Celebrate the collaborative effort to enhance training effectiveness. Acknowledge stakeholders for their input, whether positive or constructive. Express gratitude for their commitment to the training and development process.

Like

3 After the workshop

After the workshop, you need to analyze and report the feedback you collected from your learners and clients to evaluate the effectiveness and impact of your learning solution. You can do this by using various tools, such as spreadsheets, charts, graphs, or dashboards. By analyzing and reporting feedback after the workshop, you can showcase your achievements and results, and provide evidence of the value and return on investment of your learning solution. You can also use feedback to identify areas of improvement and opportunities for future development, and to plan your next steps and actions.

Add your perspective

4 Beyond the workshop

Beyond the workshop, you need to follow up and maintain contact with your learners and clients to sustain and enhance their learning outcomes. You can do this by using various strategies, such as sending reminders, resources, or tips, offering coaching or mentoring, or creating communities of practice. By following up and maintaining contact with your learners and clients, you can support their ongoing learning and performance, and reinforce their retention and application of the knowledge and skills they acquired. You can also use feedback to solicit testimonials, referrals, or reviews, and to build trust and loyalty among your stakeholders.

Add your perspective

Patricia de la Cruz

Transforming Companies with Emotional Intelligence and Soft Skills Training | Boosting Employee Development and Organizational Culture | Former Tech Recruiter
Report contribution
Feedback is not just a one-time event, but a crucial tool for building strong, lasting relationships with stakeholders. To truly benefit from feedback, you must integrate it into your day-to-day interactions. Here are some ways to do so: - Follow up: Reach out to stakeholders after the workshop to discuss their feedback and ideas for implementation. - Show progress: Demonstrate how you've used the feedback to make improvements and address concerns. - Stay engaged: Regularly solicit feedback and input from stakeholders to ensure that you're meeting their needs and expectations. - Be responsive: Promptly address any concerns or issues that arise, and show stakeholders that their feedback is valued and appreciated.

Like

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

Add your perspective

How can you use feedback to build stronger relationships with stakeholders?

1

2

3

4

5

1 Before the workshop

2 During the workshop

3 After the workshop

4 Beyond the workshop

5 Here’s what else to consider

Training & Development

Rate this article

Thanks for your feedback

More articles on Training & Development

More relevant reading

How can you use feedback to build stronger relationships with stakeholders?

1

2

3

4

5

1 Before the workshop

2 During the workshop

3 After the workshop

4 Beyond the workshop

5 Here’s what else to consider

Training & Development

Rate this article

Thanks for your feedback

Explore Other Skills