How can you use feedforward to develop skills in others?

Feedforward is a technique that helps you enhance the performance and potential of others by focusing on their future goals and actions, rather than on their past mistakes or weaknesses. It is a positive and constructive way of giving feedback that can boost motivation, confidence, and learning. In this article, you will learn how to use feedforward to develop skills in others, whether they are your colleagues, employees, or students.

1 What is feedforward?

Feedforward is a term coined by Marshall Goldsmith, a renowned executive coach and author, to describe a method of providing suggestions and ideas for improvement that are oriented towards the future, not the past. Unlike traditional feedback, which often emphasizes what went wrong and what needs to be fixed, feedforward focuses on what can be done better and what opportunities are available. Feedforward is based on the assumption that people can change and grow, and that they are more likely to accept and act on positive and forward-looking advice.

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2 Why is feedforward effective?

Feedforward is effective because it taps into the human desire for growth and development, and it avoids the common pitfalls of feedback, such as defensiveness, resentment, or demoralization. Feedforward also encourages a collaborative and supportive relationship between the giver and the receiver, as they both share their perspectives and insights on how to achieve the desired outcomes. Feedforward fosters a culture of learning and innovation, as it stimulates creativity and experimentation, rather than compliance and conformity. Feedforward can also help you build trust and rapport with others, as you show them that you care about their success and that you are willing to help them reach their potential.

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David Mouatt

Senior Executive | Data Analytics, Governance, Decision Science, Global Team Leadership
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I have found that feedforward is particularly effective with team members that are struggling to keep up as it stops them from focusing on what they are doing wrong and worrying about if they are good enough. By focusing forward, you are setting the expectation that they are going to improve and that they are a valuable contributor to the team.

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3 How to use feedforward?

To use feedforward effectively, you need to adhere to some basic guidelines. Begin by requesting permission from the individual to offer suggestions or ideas on how to improve their skills or performance in a particular area. This demonstrates respect for their autonomy and readiness. Make sure your advice is specific and relevant to the person, with concrete actionable suggestions that are realistic and achievable. When providing feedback, emphasize the person's strengths and potential, and how your input can help them enhance their results and satisfaction. Invite the individual to share their thoughts and feelings on your advice, expressing genuine interest and appreciation. Create a plan of action with a timeline for implementing the suggestions and offer support if needed. Monitor results and feedback, celebrating achievements and recognizing improvements. Be prepared to adjust the plan if needed, continuing the dialogue.

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David Mouatt

Senior Executive | Data Analytics, Governance, Decision Science, Global Team Leadership
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One thing that I have found helpful is making sure that you are able to explain, in a concrete way, how the advice you are providing will help them progress in their advancement, whether this is a promotion or another role. This way you are also providing them clear guidance on how they can take the next step in their career, keeping them focused on the future rewards.

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4 What are the benefits of feedforward?

Feedforward can offer many advantages for the giver, receiver, organization, and team. It can help individuals to hone their skills, meet objectives more effectively, and innovate solutions to challenges. Additionally, it can bolster motivation and engagement, creating a sense of worth and confidence. Furthermore, feedforward can strengthen relationships and collaboration, encouraging trust and a unified purpose. All of these benefits can ultimately lead to improved performance and productivity.

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5 How to practice feedforward?

Feedforward is a skill that can be learned and improved with practice. To do so, you should seek feedforward yourself by asking for suggestions or ideas from others on how to improve your skills or performance in an area that matters to you. When giving feedforward to others, be respectful and supportive while offering suggestions or ideas. Additionally, create a feedforward culture by encouraging and promoting the use of feedforward in your organization or team. Provide training and coaching on how to use feedforward effectively, and reward and recognize the best examples. Ultimately, feedforward is a powerful and positive way of giving feedback that can help you develop skills in yourself and others, while focusing on the future and possibilities to unleash potential and performance.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you use feedforward to develop skills in others?

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1 What is feedforward?

2 Why is feedforward effective?

3 How to use feedforward?

4 What are the benefits of feedforward?

5 How to practice feedforward?

6 Here’s what else to consider

Interpersonal Communication

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How can you use feedforward to develop skills in others?

1

2

3

4

5

6

1 What is feedforward?

2 Why is feedforward effective?

3 How to use feedforward?

4 What are the benefits of feedforward?

5 How to practice feedforward?

6 Here’s what else to consider

Interpersonal Communication

Rate this article

Thanks for your feedback

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