How can you win with digital transformation?

Digital transformation is not just about adopting new technologies, but also about changing how you think, work, and compete in the digital age. It can help you create new value, improve efficiency, and enhance customer experience. But how can you win with digital transformation? Here are some key steps to follow.

1 Assess your current state

Before you embark on any digital transformation project, you need to understand your current situation and capabilities. What are your strengths and weaknesses? What are the opportunities and threats in your market? What are the needs and expectations of your customers? How do you measure and improve your performance? Conducting a thorough assessment will help you identify the gaps and priorities for your digital transformation.

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Muhd Hashim Wahab

Head (GM) of Digital Transformation at TDM Berhad
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I would start with understand internal sturucture of the organization, i.e., the organization chart. This would provide me in high-level overview on what capabilities are needed for the organization. Other than that, I would also request for sample of reports which normally being track by the managements. This would provide me insight about what are their KPIs, their strengths and also weaknesses. It also will allow me to know how much processes are already digitalize and plan the digitalization initiatives accordingly. The KPI information is also valueable input for the Data Analytics program.

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Fahmi Azmi, MBA

Driving the frontier, Asset & Fleet Management Unit at TDMP
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Step by step before adopting new technologies : 1. Understand the basics of business that the company operating with ie oil palm, oil & gas, renewable energy etc. 2. Hierarchy of business operation ie who make the decision, review and action. 3. SWOT Matrix 4. Collaborative and productive brainstorming to provide a blueprint for Digital Transformation come with the time-bound. 5. Provide a best solution with the current state in short and longer term, based on the limitation & challengers that company face it. To include the how it can improve business processed. 6. Start doing and act accordingly.

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Nicole Jackson
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The first step is to understand where your organization is positioned by analyzing competitors and market threats and opportunities. A deep assessment of people and applicable skills and abilities, no vision can be realized without them. PEST to SWOT, People by mapping skills and abilities. Technology to develop a forward leaning roadmap. Create a roadmap to drive forward with what you'd desire but be intentional with the type of transformation you're driving. Break them down in phases.

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2 Define your vision and goals

Once you have a clear picture of your current state, you need to define your vision and goals for your digital transformation. What are the outcomes you want to achieve? How will you measure your success? What are the benefits for your customers, employees, and stakeholders? How will you align your vision and goals with your mission and values? Defining your vision and goals will help you communicate and inspire your team and stakeholders.

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Sean Kamal

Innovative Leader and adaptable professional on Digital Transformation, Business and IT Strategy, and Agile mindset.
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Building the blocks from the value statement about the organizations in terms of goals, capability and drivers in the context of Digital the first thing I will do before moving forward with digital transformation journey. The assessment are comprises are the understanding of people in the organization, the capabilities and processes, and finally the technology that is supporting the whole journey. Transformation is are journey NOT are process aka project.

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3 Design your roadmap and plan

After you have defined your vision and goals, you need to design your roadmap and plan for your digital transformation. What are the key initiatives and projects you need to implement? What are the resources, timelines, and budgets you need? How will you manage the risks and challenges? How will you monitor and evaluate your progress? Designing your roadmap and plan will help you execute and deliver your digital transformation.

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4 Build your capabilities and culture

To succeed with your digital transformation, you need to build your capabilities and culture. What are the skills, competencies, and mindsets you need to develop in your team and organization? How will you train, support, and empower your people? How will you foster a culture of innovation, collaboration, and learning? How will you reward and recognize your achievements? Building your capabilities and culture will help you sustain and scale your digital transformation.

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5 Engage your customers and partners

Digital transformation is not only about internal changes, but also about external relationships. How will you engage your customers and partners in your digital transformation journey? How will you co-create value, solve problems, and deliver solutions? How will you collect and use feedback, data, and insights? How will you leverage your network, ecosystem, and community? Engaging your customers and partners will help you enhance your customer experience and competitive advantage.

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6 Adapt and improve continuously

Digital transformation is not a one-time event, but a continuous process. How will you adapt and improve your digital transformation strategy and tactics? How will you respond to changing customer needs, market trends, and technological innovations? How will you learn from your failures and successes? How will you experiment, test, and iterate? Adapting and improving continuously will help you stay relevant and agile in the digital age.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Rohit Patoria

Chartered Accountant | Company Secretary | Finance & Strategy Leader | Digital Transformation Expert | FP&A | P&L Management | M&A | Corporate Governance | 20+ Years in Financial Leadership | HDFC Bank
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In reality, digital transformation is not just adoption of new technology but more importantly transformation in mindset, organisation culture and processes. To put it in proper perspective, digital transformation involves transformation (& adoption) of following - 1. Mindset 2. Skillset 3. Toolset

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Pearlina Simmons

BUSINESS DESIGN & GROWTH STRATEGIST | Guiding you and your team from concept to reality.
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I've found that digital transformations are of particular importance to established/mature organizations – especially if they serve an aging market. It’s more than a website, it’s a way of thinking and doing business, ministry, or charitable work that is relevant to digital natives.

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How can you win with digital transformation?

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1 Assess your current state

2 Define your vision and goals

3 Design your roadmap and plan

4 Build your capabilities and culture

5 Engage your customers and partners

6 Adapt and improve continuously

7 Here’s what else to consider

Strategy

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How can you win with digital transformation?

1

2

3

4

5

6

7

1 Assess your current state

2 Define your vision and goals

3 Design your roadmap and plan

4 Build your capabilities and culture

5 Engage your customers and partners

6 Adapt and improve continuously

7 Here’s what else to consider

Strategy

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