How do you communicate with the authorities and stakeholders in a marine security incident?

1 Know your roles and responsibilities

The first step is to understand your roles and responsibilities in a marine security incident, as well as the roles and responsibilities of other parties involved. Depending on the nature and severity of the incident, you may need to coordinate with the ship's master, the company's designated person ashore (DPA), the flag state, the port state, the coastal state, the insurance company, the charterer, the cargo owner, and other relevant agencies. You should be familiar with the ship's security plan, the international ship and port facility security (ISPS) code, and the maritime security levels (MARSEC).

2 Follow the reporting procedures

The second step is to follow the reporting procedures established by the ship's security plan, the ISPS code, and the flag state. You should report any marine security incident as soon as possible to the ship's master, the DPA, and the nearest maritime rescue coordination center (MRCC). You should also provide accurate and timely information on the nature, location, and status of the incident, the number and condition of the crew, the damage and impact on the ship's systems and equipment, and the actions taken or planned to respond to the incident. You should keep a record of all communications and document all evidence.

3 Use clear and concise language

The third step is to use clear and concise language when communicating with the authorities and stakeholders in a marine security incident. You should avoid using jargon, slang, or abbreviations that may cause confusion or misunderstanding. You should also use standard maritime communication protocols, such as the International Code of Signals, the Standard Marine Communication Phrases, and the Global Maritime Distress and Safety System (GMDSS). You should speak slowly and clearly, repeat important messages, and confirm that the receiver has understood your message.

4 Maintain situational awareness

The fourth step is to maintain situational awareness when communicating with the authorities and stakeholders in a marine security incident. You should monitor the development and evolution of the incident, as well as the actions and reactions of other parties involved. You should also update the authorities and stakeholders on any changes or new information that may affect the situation. You should be prepared to answer questions, provide feedback, and follow instructions from the authorities and stakeholders. You should also be aware of the potential risks and consequences of your actions and decisions.

5 Protect sensitive and confidential information

The fifth step is to protect sensitive and confidential information when communicating with the authorities and stakeholders in a marine security incident. You should only share information that is relevant, necessary, and authorized by the ship's master, the DPA, or the flag state. You should also avoid disclosing information that may compromise the security of the crew, the vessel, or the cargo, such as the exact location, the cargo details, or the security measures. You should also respect the privacy and confidentiality of the crew, the company, and the clients.

6 Cooperate and collaborate

The sixth step is to cooperate and collaborate with the authorities and stakeholders in a marine security incident. You should demonstrate professionalism, respect, and courtesy when communicating with other parties involved. You should also acknowledge and appreciate the assistance and support provided by the authorities and stakeholders. You should also be willing to learn from the experience and share best practices and lessons learned with other marine engineers and industry peers.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?