How do you learn from an emergency to improve safety?

Proper post-incident debriefing. This is a critical step in learning from an emergency and improving safety. The debriefing should be conducted as soon as possible after the emergency, and it should involve all personnel who were involved in the response, as well as any other stakeholders who were affected by the event. The purpose of the debriefing is to identify what went well, what could have been improved, and what lessons can be learned. The debriefing should be conducted in a safe and supportive environment, and the participants should be encouraged to share their honest feedback. At the same time its a tools used to identify post traumatic stress among responders.

You don’t wait for the emergency. You seek out to learn from every “almost” and “near miss” that could lead to an emergency and translate the data to workable mitigation. Creating a culture that encourages staff to come forward when risks exist or when events could have escalated is both critical to identifying emergencies but also to saving money, and likely lives.

Learning from emergencies to improve safety involves a systematic process of analyzing the incident, identifying root causes and contributing factors, and then implementing corrective measures or preventive strategies. This typically involves conducting thorough post-incident reviews, sharing findings across relevant stakeholders, revising safety protocols and procedures, providing training and awareness programs, and continuously monitoring and adapting safety practices based on lessons learned from past emergencies.

In my experience, understanding the business and where the potential risks and hazards are, is critical to planning for and managing any potential emergency. what can happen? How will it occur? where will it happen? who could be involved? what the implications for the business? These questions, and probably many more need to be assessed and control measures identified. Also understanding what level of emergency response is required to manage the initial response. Communication with Executives and Board. Initial response groups on the ground, and the coordination between the two are also crucial to managing the emergency.

ISO22301 -Security and Resilience - Business continuity Management provides a framework for an organisation to assess risks to its operations. The entire supply chain should be assessed, from supplier through to customer, with consideration of utilities, machines, systems, processes, and people. And of course given consideration to the environment in which the organisation operates. Not only physical, but also legislative and social aspect should be considered. Identifying all points of failure enables an organisation to better prepare for an emergency situation.

Training and communication are key to conducting any emergency response. Plan, prepare, practice, review and improve. This is not only the ERT on the ground but also any crisis management teams. keep up to date with personnel. Changes in people can bring a crisis management team to a halt if people do not know or have not been trained.

-Use an appropriate addressable system to send message effectively. -Avoid unnecessary information when passing through the information

One of the most useful training tools I have used had a triple benefit. The training tool: - Join the team member unannounced at their work location. - Informal chat with them about work, how they're doing, etc. - Then lay out an emergency situation, tell them that it's happening right now, and ask them what they would do. - Have them walk you through the steps they would take. - NOTE: Emphasize that there is no wrong answer. Benefits: - Correction/adjustments can be made immediately. - I usually learn something(s) from the person actually doing the job. - The relationship with that team member grows exponentially. - NOTE: Don't run these mini-drills every time you chat with them.

Trainings and/ or Drills are very important when it comes to Emergency Preparedness. It conditions the mind and body of the responders, and the employees on what to do PROPERLY when an incident or emergency occurs. This can also reduce casualties during an emergency. No matter how detailed, or comprehensive your written emergency procedures are, it will all be useless if they are not practiced or tested.

Una de las cosas relevantes a realizar, cuando se tiene una planificación para enfrentar las emergencias, es el realizar capacitaciones, con la finalidad que todos los integrantes de la organización sepan cuales son sus roles durante un evento o situación de emergencia. De igual manera que la anterior, es totalmente recomendable el que se realicen simulacros, con la intención de poder comprobar el plan y que los diferentes involucrados sepan cuales son sus funciones, por último el simulacro debe ser evaluado y esto transmitirlo a la organización identificando falencias y aciertos. De esta manera y solo con en el entrenamiento y la comunicación entre las partes, estar preparado lo mejor posible para una emergencia.

Some ways to get started - Follow through the Emergency response plan - documents the Emergency properly - investigate and analyse to forestall any further negativity.

Of course response first, report as soon as possible. There are times when a brief report, to mobilize additional support, is a necessary first step. Don't be a hero, be effective.

As the leader of surface mine rescue teams for 10 years, we lived in emergency response. Since I was new to the mine rescue team, I took the first two months just observing their current training plan. The team was stuck in a rut and I came up with a plan to improve the overall team. I shared my thoughts with all of our Captains and Co-Captains. Once they were bought into my plan, we presented it to management and they agreed to my plan. I remember telling my boss, "We will probably lose 50% of the team within the first year. However, we will quickly add more than 70% to the team. We will have the right people on the team." We took a very stagnant outdated rescue team and turned it into a world-class team in less than two years.

When emergencies happen cooler heads prevail. With that being said things can get heated during there stress filled events. Things will fail and people will make mistakes. When the smoke clears look for those instances and learn from them.

critical to get statements from people right away and support them with any anxiety or after effects...write notes immediately

As far Safety is a Proactive concept of being safe in the workplaces or even within your surroundings. But most importantly, it must start from our homes. Safety must be conducted on a daily basis, shift by shift on a 24 hours basis. By so doing, it becomes a culture and becomes a way of life.

Constant and regular Risk assessment. Vulnerability studies, environmental impact assessment and environmental audit. These are some of the best ways to checkmate and learn about risk and safety of the workplace. Constant emphasis on workplace Safety and health should be emphasized among staff and visitors coming in and out of the organization. Risk assessment should always be conducted on the workplace the prevent and hazard fr occuring as well as safety should be made the first priority among individuals in a workplace.

Según mi experiencia y algo que utilizamos en mi grupo de trabajo es el realizar una revisión exhaustiva, a través de un focus group o con juicio de expertos, de lo ocurrido sobre todo cuando ocurre un accidente, con la finalidad de poder responder las interrogantes de: ¿Que fue lo que ocurrió?, ¿Qué fue lo que falló? y ¿Cuales son las acciones inmediatas para prevenir que vuelva a ocurrir?, luego las medidas identificadas, son remitidas a los diferentes actores, lideres y afectados, para obtener su opinión. Finalmente las medidas remediales son adoptadas por la totalidad de la organización,msiempre considerando realizar una revisión de lo modificado, bajo el concepto de mejora continua.

Post event debriefs are critical to improving emergency response. Keep in mind: - Conduct as soon afterward as is reasonable. - Include as many of the involved people as you can. - Designate someone who wasn't involved to take detailed notes of the post-event debrief. - Meet with leadership 2-3 days later to review the defrief and initiate needed improvements.

"Inspect what you expect." Meaning if you have rules, policies, and procedures in place, you need to inspect to make sure they are being followed correctly. One of the most important improvement methods is sharing the data that it learned from Root Cause Analysis with everyone. You may have a task that was identified as risky in one division that other divisions are using as well. "Sharing the knowledge" can quickly transform even the most stagnant organizations.

Communicate... look at that word, 'communicate'... the findings of the debrief and improvements implemented with everyone on your team.

Back to my mine rescue team experiences, we would always "debrief" after each emergency. Some of the emergencies affected people differently. However, we had more resources available through our Employee Assistance Program (EAP) to give them care beyond the initial debrief. As a leader, I needed to have empathy for all of my rescuers because every emergency is different. From equipment fires to personal injuries, our rescue team members were prepared to deal with most of the emergencies through our very intense mine rescue training we did monthly.

This is a given. Consistent monitoring and adjustments to new protocols is not only suggested, it is necessary. Listen to feedback from your team members.

If you have been involved in an emergency, once the situation is resolved you have a real opportunity to review your emergency plans and training. What documents, decision support tools and training did you actually use? Can these be improved and/or shared more widely? What things were not useful - do these need cutting, refreshing or retraining? You cannot go back in time to stop the emergency but you can use it as an opportunity to prepare better for the future.

Whether it is dealing with simple slips, trips, and falls or if it was a major fire, all emergencies present so many different tasks and hazards involved. We would take real-life events (either from our fire department or from national rescue communities), and train accordingly. Often we would start our trainings by presenting the facts known from the initial call and table top how we would handle it. Then later in the training day, we would take the mine rescue team through a similar real-life training scenario to see how well they performed. Then we would debrief on things that went well and things we need to correct. Then we would hit the scenario again. Reinforcing the skills we want them to use in an emergency.

Investigate to Discover! So many incident investigations start with the intent to point blame or pencil whip a report. The investigation must be conducted with the goal of understanding the true cause. An emergency offers a rare window into vulnerabilities that might otherwise remain hidden. This is an opportunity to learn, grow, and enhance safety. However, many of these growth opportunities are never recognized as the investigation doesn’t go deep enough to the core of the problem. With that, a band aid is applied to the top layer of potential causes, the investigation is closed, the report is filed, only to experience a similar or worse incident in the future. Companies that investigate to discover, learn from these situations.

Many years ago I was involved in a fatal accident on a chemical manufacturing plant, for an organization that took safety seriously. The accident was a tragedy, but provided the springboard for many improvements. While most of the improvements related to things under our control, what struck me most was the desire of the safety regulator and the fire authorities to get closer to us - to help us improve but also to get more insights to help them. This accident started a new journey of involvement and engagement, taking our hard-win lessons and sharing them with those that regulate and have to respond to your worst ever day at work.

Those who are in the field of Emergency rescue and response need care and debriefing also. many times they are tasked with all of the after care, written records and more, but no one realized they may need to debrief and step away for a break. Remember to assign people to support the Rescue team..after an incident. Use recorded statements..and type them out later.. Give people some space to process something that may be causing them anxiety..even though they don't show it.

You take first precautions before you can even practice safety. Look at the environment and then take steps from there. If the environment is safe for you then you can start saving everyone else, and get the help as needed. If it's not safe for you then call the qualified people to help for that needed emergency.

Muito importante fazer uma análise de risco, e isolar os riscos provavelmente capazes de ocorrer, e sem falar em um bom treinamento para equipes que vai realizar o serviço e um ótimo DDS antes de toda atividade