How do you make your Staffing Services more inclusive?

1 Assess your current situation

Before you can improve your inclusivity, you need to understand where you stand and where you want to go. Conduct a thorough audit of your staffing service's policies, practices, and outcomes in relation to diversity, equity, and inclusion (DEI). Identify your strengths, weaknesses, opportunities, and challenges. Gather feedback from your stakeholders, such as your clients, candidates, employees, and suppliers. Use data and metrics to measure your progress and impact. Set clear and realistic goals and objectives for your inclusivity efforts.

2 Review your sourcing and screening methods

One of the key aspects of inclusive staffing services is to ensure that you attract and select candidates from a wide range of backgrounds, identities, and abilities. To do this, you need to review your sourcing and screening methods and eliminate any potential biases or barriers that may limit your talent pool. For example, you can use inclusive language and images in your job ads, diversify your recruitment channels and networks, use objective criteria and assessments, and train your staff on how to avoid unconscious bias and stereotypes.

3 Promote your inclusive culture

Another important factor of inclusive staffing services is to communicate and demonstrate your commitment to DEI to your candidates, employees, and clients. You need to showcase your inclusive culture and values in your branding, marketing, and social media. You also need to provide your candidates and employees with a positive and supportive experience throughout their engagement with your staffing service. For example, you can provide them with clear and consistent information, feedback, and guidance, respect their preferences and needs, and celebrate their achievements and contributions.

4 Invest in your staff development

To make your staffing services more inclusive, you also need to invest in your own staff development and empowerment. You need to ensure that your staff have the knowledge, skills, and attitudes to work effectively with diverse candidates, employees, and clients. You also need to provide them with the resources, tools, and support they need to perform their roles and grow their careers. For example, you can offer them regular training and coaching on DEI topics, create a feedback and recognition system, and encourage their participation and collaboration.

5 Monitor and improve your practices

Finally, to make your staffing services more inclusive, you need to monitor and improve your practices on an ongoing basis. You need to collect and analyze data and feedback on your DEI performance and impact. You also need to review and update your policies, processes, and systems to ensure they are aligned with your goals and objectives. You also need to seek and implement best practices and innovations that can enhance your inclusivity. For example, you can use technology to automate and streamline your workflows, leverage social media to engage and inform your audience, and partner with other organizations that share your vision and values.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?