How do you measure and report the business outcomes and impacts of your hybrid cloud initiatives?

2 Metrics and indicators

To measure and report the business outcomes and impacts of your hybrid cloud initiatives, you need to select the relevant metrics and indicators that reflect your hybrid cloud objectives and performance. Metrics are the quantitative data that you collect and analyze to evaluate your hybrid cloud initiatives, such as utilization, availability, latency, or security. Indicators are the qualitative or contextual information that you use to interpret your metrics and provide insights into your hybrid cloud initiatives, such as customer feedback, market trends, or best practices. Metrics and indicators should be aligned with your business goals, consistent across your hybrid cloud environment, and easy to understand and communicate.

3 Methods and tools

To measure and report the business outcomes and impacts of your hybrid cloud initiatives, you need to use the appropriate methods and tools that enable you to collect, analyze, and present your metrics and indicators. Methods are the processes and frameworks that you follow to measure and report your hybrid cloud initiatives, such as benchmarking, baselining, or dashboarding. Tools are the software and platforms that you use to measure and report your hybrid cloud initiatives, such as monitoring, analytics, or reporting solutions. Methods and tools should be scalable, flexible, and integrated across your hybrid cloud environment, and provide actionable and meaningful insights.

4 Stakeholders and expectations

To measure and report the business outcomes and impacts of your hybrid cloud initiatives, you need to consider the different stakeholders and expectations that are involved in your hybrid cloud projects. Stakeholders are the people or groups that have an interest or influence in your hybrid cloud initiatives, such as executives, managers, employees, customers, or partners. Expectations are the requirements or preferences that your stakeholders have for your hybrid cloud initiatives, such as budget, timeline, quality, or satisfaction. Stakeholders and expectations should be identified, engaged, and managed throughout your hybrid cloud projects, and receive regular and relevant updates and feedback.

5 Challenges and best practices

To measure and report the business outcomes and impacts of your hybrid cloud initiatives, you need to overcome some of the common challenges and follow some of the best practices that can help you improve your hybrid cloud performance and value. Challenges are the difficulties or risks that you may encounter when measuring and reporting your hybrid cloud initiatives, such as data silos, complexity, or inconsistency. Best practices are the guidelines or recommendations that you can adopt to optimize your hybrid cloud measurement and reporting, such as standardization, automation, or collaboration. Challenges and best practices should be anticipated, assessed, and addressed throughout your hybrid cloud projects, and used to learn and improve.

6 Benefits and opportunities

To measure and report the business outcomes and impacts of your hybrid cloud initiatives, you need to highlight the benefits and opportunities that your hybrid cloud projects bring to your organization and stakeholders. Benefits are the positive outcomes and impacts that your hybrid cloud initiatives generate, such as cost efficiency, agility, or scalability. Opportunities are the potential outcomes and impacts that your hybrid cloud initiatives can enable or create, such as innovation, differentiation, or growth. Benefits and opportunities should be quantified, qualified, and communicated clearly and convincingly, and used to demonstrate and celebrate your hybrid cloud success.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?