How do you plan to activate and deactivate an Emergency Operations Center?

1 Assess the situation

The first step is to assess the situation and determine the need and level of EOC activation. You should consider the type, scope, severity, duration, and potential impact of the incident, as well as the available resources and capabilities. You should also consult with relevant stakeholders, such as local authorities, emergency services, and community partners, to get a comprehensive picture of the situation and the expectations.

2 Establish the objectives

The second step is to establish the objectives and priorities for the EOC activation. You should identify the specific goals and outcomes that you want to achieve, as well as the roles and responsibilities of the EOC staff and partners. You should also define the scope and authority of the EOC, as well as the reporting and communication protocols. You should document and communicate these objectives clearly and concisely to all involved parties.

3 Mobilize the resources

The third step is to mobilize the resources and personnel needed for the EOC activation. You should activate the EOC facility and ensure that it has the necessary equipment, supplies, and technology. You should also notify and deploy the EOC staff and partners, and provide them with the orientation, training, and guidance they need. You should also establish and maintain contact with other EOCs, agencies, and organizations that are involved or affected by the incident.

4 Manage the operations

The fourth step is to manage the operations and activities of the EOC during the activation. You should monitor and evaluate the situation and the progress of the objectives, and adjust them as needed. You should also coordinate and support the response and recovery actions of the field teams, and provide them with the information, resources, and assistance they need. You should also communicate and collaborate with other EOCs, agencies, and organizations, and share relevant updates and feedback.

5 Evaluate the performance

The fifth step is to evaluate the performance and effectiveness of the EOC activation. You should collect and analyze data and feedback from the EOC staff, partners, field teams, and other stakeholders, and identify the strengths, weaknesses, opportunities, and challenges of the EOC operations. You should also document and report the results and outcomes of the EOC activation, and acknowledge and recognize the contributions and achievements of the EOC staff and partners.

6 Deactivate the EOC

The sixth and final step is to deactivate the EOC when the situation is resolved or stabilized, or when the objectives are met or no longer relevant. You should notify and demobilize the EOC staff and partners, and thank them for their service and cooperation. You should also deactivate the EOC facility and ensure that it is restored to its normal condition. You should also conduct a debriefing and a after-action review with the EOC staff and partners, and identify the lessons learned and the best practices for future EOC activations.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?